Social Ties and Subjective Performance Evaluations: An Empirical Investigation
AbstractWe empirically investigate possible distortions in subjective performance evaluations. A key hypothesis is that evaluations are more upward biased the closer the social ties between supervisor and appraised employee. We test this hypothesis with a company data set from a call center organization which contains not only subjective assessments but also several more objective measures of performance. Controlling for these performance measures, we find strong evidence that evaluations are upwards biased in smaller teams and some evidence that supervisors give better ratings to employees they themselves have evaluated before.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 4913.
Length: 26 pages
Date of creation: Apr 2010
Date of revision:
Publication status: published in: Review of Managerial Science, 2013, 7 (2), 141-157
Contact details of provider:
Postal: IZA, P.O. Box 7240, D-53072 Bonn, Germany
Phone: +49 228 3894 223
Fax: +49 228 3894 180
Web page: http://www.iza.org
Postal: IZA, Margard Ody, P.O. Box 7240, D-53072 Bonn, Germany
Find related papers by JEL classification:
- D03 - Microeconomics - - General - - - Behavioral Microeconomics; Underlying Principles
- M52 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects
This paper has been announced in the following NEP Reports:
- NEP-ALL-2010-05-08 (All new papers)
- NEP-CBE-2010-05-08 (Cognitive & Behavioural Economics)
- NEP-LAB-2010-05-08 (Labour Economics)
- NEP-SOC-2010-05-08 (Social Norms & Social Capital)
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Canice Prendergast, 1999. "The Provision of Incentives in Firms," Journal of Economic Literature, American Economic Association, vol. 37(1), pages 7-63, March.
- Prendergast, Canice & Topel, Robert, 1993. "Discretion and bias in performance evaluation," European Economic Review, Elsevier, vol. 37(2-3), pages 355-365, April.
- Moers, Frank, 2005. "Discretion and bias in performance evaluation: the impact of diversity and subjectivity," Accounting, Organizations and Society, Elsevier, vol. 30(1), pages 67-80, January.
- Canice Prendergast & Robert H. Topel, 1993.
"Favoritism in Organizations,"
NBER Working Papers
4427, National Bureau of Economic Research, Inc.
- Abbink, Klaus & Bernd Irlenbusch & Elke Renner, 2002.
"Group Size and Social Ties in Microfinance Institutions,"
Royal Economic Society Annual Conference 2003
1, Royal Economic Society.
- Klaus Abbink & Bernd Irlenbusch & Elke Renner, 2006. "Group Size and Social Ties in Microfinance Institutions," Economic Inquiry, Western Economic Association International, vol. 44(4), pages 614-628, October.
- Klaus Abbink & Bernd Irlenbusch, 2004. "Group Size and Social Ties in Microfinance Institutions," Econometric Society 2004 Far Eastern Meetings 404, Econometric Society.
- Edward L. Glaeser & David I. Laibson & José A. Scheinkman & Christine L. Soutter, 2000.
The Quarterly Journal of Economics,
MIT Press, vol. 115(3), pages 811-846, August.
- de Grip, Andries & Sauermann, Jan, 2011.
"The Effects of Training on Own and Co-Worker Productivity: Evidence from a Field Experiment,"
IZA Discussion Papers
5976, Institute for the Study of Labor (IZA).
- Andries De Grip & Jan Sauermann, 2012. "The Effects of Training on Own and Co‐worker Productivity: Evidence from a Field Experiment," Economic Journal, Royal Economic Society, vol. 122(560), pages 376-399, 05.
- Grip Andries de & Sauermann Jan, 2011. "The effects of training on own and co-worker productivity: evidence from a field experiment," ROA Research Memorandum 009, Maastricht University, Research Centre for Education and the Labour Market (ROA).
- Andries De Grip & Jan Sauermann, 2011. "The Effects of Training on Own and Co-Worker Productivity: Evidence from a Field Experiment," Economics of Education Working Paper Series 0067, University of Zurich, Institute for Strategy and Business Economics (ISU).
- Grip Andries de & Sauermann Jan, 2011. "The Effects of Training on Own and Co-Worker Productivity: Evidence from a Field Experiment," Research Memorandum 044, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
- Andries de Grip & Jan Sauermann, 2011. "The effects of training on own and co-worker productivity: Evidence from a field experiment," Natural Field Experiments 00228, The Field Experiments Website.
- Julie Rosaz & Marie-Claire Villeval, 2012.
"Lies and Biased Evaluation: A Real-Effort Experiment,"
- Rosaz, Julie & Villeval, Marie Claire, 2012. "Lies and biased evaluation: A real-effort experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 84(2), pages 537-549.
- Julie Rosaz & Marie-Claire Villeval, 2011. "Lies and Biased Evaluation : A Real-Effort Experiment," Working Papers 1124, Groupe d'Analyse et de Théorie Economique (GATE), Centre national de la recherche scientifique (CNRS), Université Lyon 2, Ecole Normale Supérieure.
- Rosaz, Julie & Villeval, Marie Claire, 2011. "Lies and Biased Evaluation: A Real-Effort Experiment," IZA Discussion Papers 5884, Institute for the Study of Labor (IZA).
- Alexander Sebald & Markus Walzl, 2012. "Subjective performance evaluations and reciprocity in principal-agent relations," Working Papers 2012-15, Faculty of Economics and Statistics, University of Innsbruck.
- Uwe Jirjahn & Erik Poutsma, 2011.
"The Use of Performance Appraisal Systems: Evidence from Dutch Establishment Data,"
Research Papers in Economics
2011-02, University of Trier, Department of Economics.
- Uwe Jirjahn & Erik Poutsma, 2013. "The Use of Performance Appraisal Systems: Evidence from Dutch Establishment Data," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52(4), pages 801-828, October.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Mark Fallak).
If references are entirely missing, you can add them using this form.