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Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession

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Author Info

  • Shields, Michael A.

    ()
    (Monash University)

  • Wheatley Price, Stephen

    ()
    (University of Leicester)

Abstract

This paper investigates the determinants of racial harassment at the workplace and its impact, via job satisfaction, on intentions to quit. Using data for ethnic minority nurses in Britain, we find that nearly 40% of nurses have experienced racial harassment from work colleagues, whilst more than 64% have suffered racial harassment from patients. The experience of racial harassment at the workplace leads to a significant reduction in job satisfaction, which, in turn, significantly increases nurses’ intentions to quit their job. These findings have important policy implications for retaining qualified nursing staff in the British National Health Service.

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Bibliographic Info

Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 164.

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Length: 46 pages
Date of creation: Jun 2000
Date of revision:
Publication status: published in: Economica, 2002, 69(274), 295-326
Handle: RePEc:iza:izadps:dp164

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Keywords: job satisfaction; nursing; Racial harassment; intentions to quit;

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References

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  1. Donna Brown & Steven McIntosh, 2003. "Job satisfaction in the low wage service sector," Applied Economics, Taylor & Francis Journals, vol. 35(10), pages 1241-1254.
  2. Stephen Pudney & Michael Shields, 2000. "Gender, race, pay and promotion in the British nursing profession: estimation of a generalized ordered probit model," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 15(4), pages 367-399.
  3. Andrew Clark, . "Job Satisfaction and Gender. Why are Women so Happy at Work?," Economics Discussion Papers 415, University of Essex, Department of Economics.
  4. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
  5. Richard B. Freeman, 1978. "Job Satisfaction as an Economic Variable," NBER Working Papers 0225, National Bureau of Economic Research, Inc.
  6. David N. Laband & Bernard F. Lentz, 1998. "The Effects of sexual harassment on job satisfaction, earnings, and turnover among female lawyers," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 51(4), pages 594-607, July.
  7. Ward-Warmedinger, Melanie E. & Sloane, Peter J., 1999. "Job Satisfaction within the Scottish Academic Profession," IZA Discussion Papers 38, Institute for the Study of Labor (IZA).
  8. George A. Akerlof & Andrew K. Rose & Janet L. Yellen, 1988. "Job Switching and Job Satisfaction in the U.S. Labor Market," Brookings Papers on Economic Activity, Economic Studies Program, The Brookings Institution, vol. 19(2), pages 495-594.
  9. Keith A. Bender & Peter J. Sloane, 1998. "Job satisfaction, trade unions, and exit-voice revisited," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 51(2), pages 222-240, January.
  10. Dennis A. Ahlburg & Christine Brown Mahoney, 1996. "The Effect of Wages on the Retention of Nurses," Canadian Journal of Economics, Canadian Economics Association, vol. 29(s1), pages 126-29, April.
  11. Andrew Clark & Yannis Georgellis & Peter Sanfey, . "Job Satisfaction, Wage changes and Quits: Evidence from Germany," Economics and Finance Discussion Papers 98-06, Economics and Finance Section, School of Social Sciences, Brunel University.
  12. Blackaby, David, et al, 1999. "Unemployment among Britain's Ethnic Minorities," Manchester School, University of Manchester, vol. 67(1), pages 1-20, January.
  13. Shields, Michael A & Price, Stephen Wheatley, 1999. "Ethnic Differences in the Incidence and Determinants of Employer-Funded Training in Britain," Scottish Journal of Political Economy, Scottish Economic Society, vol. 46(5), pages 523-51, November.
  14. Michael E. Gordon & Angelo S. Denisi, 1995. "A re-examination of the relationship between union membership and job satisfaction," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 48(2), pages 222-236, January.
  15. Clark, Kenneth & Drinkwater, Stephen, 1998. "Ethnicity and Self-Employment in Britain," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 60(3), pages 383-407, August.
  16. Clark, Andrew E. & Oswald, Andrew J. & Warr, Peter B., 1994. "Is job satisfaction u-shaped in age ?," CEPREMAP Working Papers (Couverture Orange) 9407, CEPREMAP.
  17. Blanchflower, D.G. & Oswald, A., 1991. "What Makes an Entrepreneur?," Economics Series Working Papers 99125, University of Oxford, Department of Economics.
  18. Blackaby, David H, et al, 1997. "A Picture of Male and Female Unemployment among Britain's Ethnic Minorities," Scottish Journal of Political Economy, Scottish Economic Society, vol. 44(2), pages 182-97, May.
  19. Mary Hampton & John Heywood, 1999. "The Determinants of Perceived Underpayment: The Role of Racial Comparisons," Review of Social Economy, Taylor & Francis Journals, vol. 57(2), pages 141-155.
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