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Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession

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Author Info
Shields, Michael A. () (PSERC and Department of Economics, University of Leicester, England and IZA, Bonn)
Wheatley Price, Stephen (PSERC and Department of Economics, University of Leicester, England)

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Abstract

This paper investigates the determinants of racial harassment at the workplace and its impact, via job satisfaction, on intentions to quit. Using data for ethnic minority nurses in Britain, we find that nearly 40% of nurses have experienced racial harassment from work colleagues, whilst more than 64% have suffered racial harassment from patients. The experience of racial harassment at the workplace leads to a significant reduction in job satisfaction, which, in turn, significantly increases nurses’ intentions to quit their job. These findings have important policy implications for retaining qualified nursing staff in the British National Health Service.

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Publisher Info
Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 164.

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Length: 45 pages
Date of creation: Jun 2000
Date of revision:
Handle: RePEc:iza:izadps:dp164

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Related research
Keywords: Racial harassment; nursing; job satisfaction; intentions to quit;

Other versions of this item:

Find related papers by JEL classification:
J15 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Minorities and Races; Non-labor Discrimination
J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
J71 - Labor and Demographic Economics - - Labor Discrimination - - - Hiring and Firing

References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

  1. Blackaby, David H, et al, 1997. "A Picture of Male and Female Unemployment among Britain's Ethnic Minorities," Scottish Journal of Political Economy, Scottish Economic Society, vol. 44(2), pages 182-97, May. [Downloadable!] (restricted)
  2. Ward, Melanie E. & Peter J. Sloane, 1999. "Job Satisfaction within the Scottish Academic Profession," IZA Discussion Papers 38, Institute for the Study of Labor (IZA). [Downloadable!]
  3. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September. [Downloadable!] (restricted)
    Other versions:
  4. David N. Laband & Bernard F. Lentz, 1998. "The Effects of sexual harassment on job satisfaction, earnings, and turnover among female lawyers," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 51(4), pages 594-607, July.
  5. Andrew Clark & Yannis Georgellis & Peter Sanfey, 1997. "Job Satisfaction, Wage Changes and Quits: Evidence from Germany," Studies in Economics 9711, Department of Economics, University of Kent.
    Other versions:
  6. Clark, Kenneth & Drinkwater, Stephen, 1998. "Ethnicity and Self-Employment in Britain," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 60(3), pages 383-407, August.
  7. Clark, Andrew E. & Oswald, Andrew J. & Warr, Peter B., 1994. "Is job satisfaction u-shaped in age ?," CEPREMAP Working Papers (Couverture Orange) 9407, CEPREMAP.
  8. Freeman, Richard B, 1978. "Job Satisfaction as an Economic Variable," American Economic Review, American Economic Association, vol. 68(2), pages 135-41, May. [Downloadable!] (restricted)
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  9. Donna Brown & Steven McIntosh, 2003. "Job satisfaction in the low wage service sector," Applied Economics, Taylor and Francis Journals, vol. 35(10), pages 1241-1254, January. [Downloadable!] (restricted)
  10. Blackaby, David, et al, 1999. "Unemployment among Britain's Ethnic Minorities," Manchester School, University of Manchester, vol. 67(1), pages 1-20, January. [Downloadable!] (restricted)
  11. Keith A. Bender & Peter J. Sloane, 1998. "Job satisfaction, trade unions, and exit-voice revisited," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 51(2), pages 222-240, January.
  12. Dennis A. Ahlburg & Christine Brown Mahoney, 1996. "The Effect of Wages on the Retention of Nurses," Canadian Journal of Economics, Canadian Economics Association, vol. 29(s1), pages 126-29, April.
  13. Idson, Todd L, 1990. "Establishment Size, Job Satisfaction and the Structure of Work," Applied Economics, Taylor and Francis Journals, vol. 22(8), pages 1007-18, August.
  14. Shields, Michael A & Price, Stephen Wheatley, 1999. "Ethnic Differences in the Incidence and Determinants of Employer-Funded Training in Britain," Scottish Journal of Political Economy, Scottish Economic Society, vol. 46(5), pages 523-51, November. [Downloadable!] (restricted)
  15. Stephen Pudney & Michael Shields, . "Gender, Race, Pay and Promotion in the British Nursing Profession: Estimation of a Generalised Ordered Probit Model," Discussion Papers in Public Sector Economics 97/4, Department of Economics, University of Leicester.
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  16. Clark, Andrew E., 1997. "Job satisfaction and gender: Why are women so happy at work?," Labour Economics, Elsevier, vol. 4(4), pages 341-372, December. [Downloadable!] (restricted)
    Other versions:
  17. Meng, Ronald, 1990. "The Relationship between Unions and Job Satisfaction," Applied Economics, Taylor and Francis Journals, vol. 22(12), pages 1635-48, December.
  18. Hampton, Mary B & Heywood, John S, 1999. "The Determinants of Perceived Underpayment: The Role of Racial Comparisons," Review of Social Economy, Taylor and Francis Journals, vol. 57(2), pages 141-55, June.
  19. Blanchflower, D.G. & Oswald, A., 1991. "What Makes an Entrepreneur?," Economics Series Working Papers 99125, University of Oxford, Department of Economics.
    Other versions:
  20. George A. Akerlof & Andrew K. Rose & Janet L. Yellen, 1988. "Job Switching and Job Satisfaction in the U.S. Labor Market," Brookings Papers on Economic Activity, Economic Studies Program, The Brookings Institution, vol. 19(1988-2), pages 495-594. [Downloadable!]
  21. Michael E. Gordon & Angelo S. Denisi, 1995. "A re-examination of the relationship between union membership and job satisfaction," Industrial and Labor Relations Review, ILR Review, ILR School, Cornell University, vol. 48(2), pages 222-236, January.
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