Understanding the Determinants of the Usage of Corporate Social Networks: An Integrative Perspective
AbstractThe aim of this paper is to analyze factors influencing workers’ behaviors toward corporate social networks (CSN). Using the integrated model of technology acceptance and users’ satisfaction (Wixom and Todd 2005), the proposed research model explains the usage of a CSN by its perceived usefulness, perceived ease of use, the satisfaction with its characteristics and with information it produces and its overall quality. Results of a survey administrated among 352 workers in a large French group show that evaluation of the quality of the CSN, the satisfaction with it as well as its perceived usefulness play an important role in enhancing its usage. However, our findings show that no significant link exists between perception of ease of use of the CSN and its usage.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Department of Research, Ipag Business School in its series Working Papers with number 2014-136.
Length: 14 pages
Date of creation: 25 Feb 2014
Date of revision:
technology acceptance; user satisfaction; the integrated model; corporate social networks; structural equation modeling.;
This paper has been announced in the following NEP Reports:
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
- Pinho, José Carlos & Soares, Ana Maria, 2011. "Examining the Technology Acceptance Model in the Adoption of Social Ne tworks," Apas Papers 348, Academic Public Administration Studies Archive - APAS.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Ingmar Schumacher).
If references are entirely missing, you can add them using this form.