Does team telecommuting affect productivity? An experiment
AbstractTelecommuting policies have been increasingly adopted by employers. The benefits of telecommuting from the employer's perspective include direct cost-saving from not having to house employees in an office and indirect cost-saving through reduced turnover associated with increased employee satisfaction. The downside is the perceived opportunity for shirking outside of the traditional workplace, a problem which is potentially exacerbated if employees are placed into telecommuting teams. Using a controlled experiment which randomly assigned subjects to participate in the laboratory (non-telecommuters) or to participate online in a location of their choice (telecommuters), we directly test whether telecommuters are more likely to free ride when in teams and whether or not the locational composition of the team influences this outcome. We find no evidence of free-riding in teams for either telecommuters or non-telecommuters. We also find that variation in output when a worker is paired in a traditional team versus a telecommuting team can be attributed to the beliefs subjects have about their teammates' productivity. The last result leads directly to policy implications for managers.
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Bibliographic InfoPaper provided by Faculty of Economics and Statistics, University of Innsbruck in its series Working Papers with number 2012-22.
Date of creation: Sep 2012
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Web page: http://www.uibk.ac.at/fakultaeten/volkswirtschaft_und_statistik/index.html.en
More information through EDIRC
Telecommuting; Team Production; Productivity; Virtual Teams; Economic Experiments;
Other versions of this item:
- Dutcher, E. Glenn & Saral, Krista Jabs, 2012. "Does Team Telecommuting Affect Productivity? An Experiment," MPRA Paper 41594, University Library of Munich, Germany.
- J21 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Labor Force and Employment, Size, and Structure
- J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
- J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
- C90 - Mathematical and Quantitative Methods - - Design of Experiments - - - General
This paper has been announced in the following NEP Reports:
- NEP-ALL-2012-10-06 (All new papers)
- NEP-CBE-2012-10-06 (Cognitive & Behavioural Economics)
- NEP-EFF-2012-10-06 (Efficiency & Productivity)
- NEP-HRM-2012-10-06 (Human Capital & Human Resource Management)
- NEP-LMA-2012-10-06 (Labor Markets - Supply, Demand, & Wages)
- NEP-URE-2012-10-06 (Urban & Real Estate Economics)
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