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Outsourcing Public Employment Services: The Australian Experience

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Author Info
Elizabeth Webster (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)
Glenys Harding (Melbourne Institute of Applied Economic and Social Research, The University of Melbourne)

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Abstract

While privatising or tendering out government infrastructure and public works services has become commonplace in Australia, its incursion into human services is comparatively new. Some outsourcing issues and problems are common to both types of service but the welfare or human dimension also brings forth different complexities. This paper discusses the theoretical rationale for outsourcing existing government services in the context of empirical studies. It also provides a short history of outsourcing in Australian job placement and labour market programs. Although large scale outsourcing placement services occurred two years ago (May 1998) with the introduction of the Job Network, there has been no published formal evaluations undertaken due to the lack of publication of administrative data.

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Publisher Info
Paper provided by Melbourne Institute of Applied Economic and Social Research, The University of Melbourne in its series Melbourne Institute Working Paper Series with number wp2000n04.

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Length: 36 pages
Date of creation: Mar 2000
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Handle: RePEc:iae:iaewps:wp2000n04

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  1. Richard B. Freeman, 2006. "Learning from Other Economies: The Unique Institutional and Policy Experiments Down Under," NBER Working Papers 12116, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
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