The Urban Institute Martin D. Abravanel Silber and Associates Bohne G. Silber
Abstract
In order to serve the American people, HUD works through various key implementation partners such as local governments, public housing agencies, and owners of multifamily housing. The views of these partner groups about how HUD is doing are relevant, since the quality of these relationships affects the Department's ability to assist the American public. Periodically, measuring partner satisfaction serves as a "report card" for HUD's relationship with its partners.
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