IDEAS home Printed from https://ideas.repec.org/p/hrr/papers/0802.html
   My bibliography  Save this paper

Emotional Labor Demands and Compensating Wage Differentials

Author

Listed:
  • Theresa M. Glomb
  • John D. Kammeyer-Mueller
  • Maria Rotundo

Abstract

The concept of emotional labor demands and their effects on workers has received considerable attention in recent years, with most studies concentrating on stress, burnout, satisfaction, or other affective outcomes. This study extends the literature by examining the relationship between emotional labor demands and wages at the occupational level by incorporating data on generalized work activities and work context features from the O*NET. Theories describing the expected effects of job demands and working conditions on wages are described. Results suggest that higher levels of emotional labor demands are associated with lower wage rates for jobs low in cognitive demands and higher wage rates for jobs high in cognitive demands. Implications of these findings are discussed.

Suggested Citation

  • Theresa M. Glomb & John D. Kammeyer-Mueller & Maria Rotundo, "undated". "Emotional Labor Demands and Compensating Wage Differentials," Working Papers 0802, Human Resources and Labor Studies, University of Minnesota (Twin Cities Campus).
    • Handle: RePEc:hrr:papers:0802
    as

    Download full text from publisher

    File URL: http://www.legacy-irc.csom.umn.edu/RePEC/hrr/papers/0802.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Craig A. Olson, 1981. "An Analysis of Wage Differentials Received by Workers on Dangerous Jobs," Journal of Human Resources, University of Wisconsin Press, vol. 16(2), pages 167-185.
    2. Pradeep Kumar & Mary Lou Coates, 1982. "Occupational Earnings, Compensating Differentials, and Human Capital: An Empirical Study," Canadian Journal of Economics, Canadian Economics Association, vol. 15(3), pages 442-457, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Qasim Ali Nisar & Noraini Othman & Bidayatul Akmal Mustafa Kamil, 2018. "Leaders’ Emotional Labor Strategies and Wellbeing: Does Perceived Organizational Justice Mediates the Relationship?," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 6(1), pages :82-98, March.
    2. Michael J. Handel, 2016. "What do people do at work? [Was machen Menschen bei der Arbeit?]," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 49(2), pages 177-197, October.
    3. Meyerding, Stephan G.H., 2017. "Analyzing job satisfaction and preferences of employees: the case of horticultural companies in Germany," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 20(5).
    4. MEYERDING, Stephan G.H., 2016. "Job Satisfaction And Preferences Regarding Job Charactereistics Of Vocationals And Master Craftsman Scholars And Horticulture Students In Germany," Review of Agricultural and Applied Economics (RAAE), Faculty of Economics and Management, Slovak Agricultural University in Nitra, vol. 19(1), pages 1-20, April.
    5. Cowan, Robin & Sanditov, Bulat & Weehuizen, Rifka, 2011. "Productivity effects of innovation, stress and social relations," Journal of Economic Behavior & Organization, Elsevier, vol. 79(3), pages 165-182, August.
    6. Yucheng Zhang & Long Zhang & Hui Lei & Yumeng Yue & Jingtao Zhu, 2016. "Lagged effect of daily surface acting on subsequent day’s fatigue," The Service Industries Journal, Taylor & Francis Journals, vol. 36(15-16), pages 809-826, December.
    7. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    8. Bruce Barry & Mara Olekalns & Laura Rees, 2019. "An Ethical Analysis of Emotional Labor," Journal of Business Ethics, Springer, vol. 160(1), pages 17-34, November.
    9. Pearl D’Souza & Zubin R. Mulla, 2011. "Can an Entrepreneurial Personality Compensate for a Boring Job?," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 20(2), pages 207-226, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. S. Madheswaran, 2007. "Measuring the value of statistical life: estimating compensating wage differentials among workers in India," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 84(1), pages 83-96, October.
    2. Marios Michaelides, 2010. "A New Test of Compensating Differences: Evidence on the Importance of Unobserved Heterogeneity," Journal of Sports Economics, , vol. 11(5), pages 475-495, October.
    3. S. Madheswaran, 2008. "Measuring the Value of Life and Limb: Estimating Compensating Wage Differentials Among Workers in Chennai and Mumbai," Working Papers id:1708, eSocialSciences.
    4. Muhammad Rafiq & Mir Kalan Shah, 2010. "The Value of Reduced Risk of Injury and Deaths in Pakistan—Using Actual and Perceived Risk Estimates," The Pakistan Development Review, Pakistan Institute of Development Economics, vol. 49(4), pages 823-837.
    5. Georges Dionne & Paul Lanoie, 2002. "How to Make a Public Choice About the Value of a Statistical Life: The Case of Road Safety," Cahiers de recherche 02-04, HEC Montréal, Institut d'économie appliquée.
    6. Hsueh, Li-Min & Wang, Su-Wan, 1988. "The implicit value of life in the labor market in Taiwan," Discussion Papers 260344, Chung-Hua Institution for Economic Research.
    7. Thomas Kniesner & W. Viscusi & James Ziliak, 2010. "Policy relevant heterogeneity in the value of statistical life: New evidence from panel data quantile regressions," Journal of Risk and Uncertainty, Springer, vol. 40(1), pages 15-31, February.
    8. John P. Haisken-DeNew & Matthias Vorell, 2008. "Blood Money: Incentives for Violence in NHL Hockey," Ruhr Economic Papers 0047, Rheinisch-Westfälisches Institut für Wirtschaftsforschung, Ruhr-Universität Bochum, Universität Dortmund, Universität Duisburg-Essen.
    9. Zac Reynolds & Daehoon Nahm & Craig MacMillan, 2022. "Compensating Wage Differentials for Job Fatality and Injury Risk in Australia," The Economic Record, The Economic Society of Australia, vol. 98(321), pages 152-165, June.
    10. Ábrahám, Árpád & Kaderják, Péter & Pál, Gabriella, 2005. "A csökkenő halálozási és baleseti kockázat közgazdasági értéke Magyarországon. Egy munkaerő-piaci elemzés eredményei [The economic value of falling risk of death and accident in Hungary. Findings o," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 231-248.
    11. Dionne, Georges & Lebeau, Martin, 2010. "Le calcul de la valeur statistique d’une vie humaine," L'Actualité Economique, Société Canadienne de Science Economique, vol. 86(4), pages 487-530, décembre.
    12. Bellavance, Franois & Dionne, Georges & Lebeau, Martin, 2009. "The value of a statistical life: A meta-analysis with a mixed effects regression model," Journal of Health Economics, Elsevier, vol. 28(2), pages 444-464, March.
    13. Courard-Hauri David & Lauer Stephen A., 2012. "Taking "All Men Are Created Equal" Seriously: Toward a Metric for the Intergroup Comparison of Utility Functions Through Life Values," Journal of Benefit-Cost Analysis, De Gruyter, vol. 3(3), pages 1-30, August.
    14. Anita Alves Pena & Bryanna Dixon, 2022. "Pesticide exposure and the physical and economic health of US crop workers," Applied Economic Perspectives and Policy, John Wiley & Sons, vol. 44(4), pages 2087-2114, December.
    15. Thomas J. Kniesner & W. Kip Viscusi, 2023. "Compensating Differentials for Occupational Health and Safety Risks: Implications of Recent Evidence," Research in Labor Economics, in: 50th Celebratory Volume, volume 50, pages 83-116, Emerald Group Publishing Limited.
    16. Perry Singleton, 2021. "Behavioral Bias in Occupational Fatality Risk: Theory, Evidence, and Implications," Center for Policy Research Working Papers 242, Center for Policy Research, Maxwell School, Syracuse University.
    17. repec:zbw:rwirep:0047 is not listed on IDEAS
    18. Haisken-DeNew, John P. & Vorell, Matthias, 2008. "Blood Money: Incentives for Violence in NHL Hockey," Ruhr Economic Papers 47, RWI - Leibniz-Institut für Wirtschaftsforschung, Ruhr-University Bochum, TU Dortmund University, University of Duisburg-Essen.
    19. Avner Ben-Ner & Yong-Seung Park, "undated". "Duration of Non-Work Spells in the Workers' Compensation Insurance System: Unionized vs. Non-Unionized Workers," Working Papers 1202, Human Resources and Labor Studies, University of Minnesota (Twin Cities Campus).
    20. Arline T. Geronimus & John Bound & Lisa J. Neidert, 1995. "On the Validity of Using Census Geocode Characteristics to Proxy Individual Socioeconomic Characteristics," NBER Technical Working Papers 0189, National Bureau of Economic Research, Inc.
    21. William T. Dickens & Brian A. Ross, 1984. "Consistent Estimation Using Data From More Than One Sample," NBER Technical Working Papers 0033, National Bureau of Economic Research, Inc.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hrr:papers:0802. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mary Helen Walker (email available below). General contact details of provider: https://edirc.repec.org/data/ircmnus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.