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Benchmarking business practices in Swedish manufacturing firms

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Author Info
Sanner, Leif () (Department of Business, Economics, Statistics and Informatics)
Abstract

Regional benchmarking studies were conducted on business practices in manufacturing plants in three regions in Sweden. The studies were designed to determine their use of best practices and thus enable firms to identify areas in which they need to make improvements. The questionnaire contained around 200 questions to which 452 firms responded. In analysing the results, questions and responses were grouped into six categories. Two indices were developed.

The studies classified firms scoring high as leaders, and firms scoring low as laggers. The studies showed inter alia that the gap in performance between leaders and laggers is particularly wide in Information & benchmarking and Innovation & technology. Conclusions are that improving benchmarking processes is a strategic step towards improving the firm’s business practices.

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File URL: http://www.oru.se/oru-upload/Institutioner/Ekonomi%20statistik%20och%20informatik/Dokument/Forskning/F%f6retagsekonomi/WP%203%2005.pdf
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Publisher Info
Paper provided by Örebro University, Swedish Business School in its series Working Papers with number 2005:3.

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Length: 20 pages
Date of creation: 16 Mar 2005
Date of revision:
Handle: RePEc:hhs:oruesi:2005_003

Contact details of provider:
Postal: Örebro University, Swedish Business School, SE - 701 82 ÖREBRO, Sweden
Phone: 019-30 30 00
Fax: 019-33 25 46
Web page: http://www.oru.se/templates/oruExtDeptIntroPage.aspx?id=3059
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Related research
Keywords: Benchmarking; business relations; strategy;

Find related papers by JEL classification:
M10 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - General

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This page was last updated on 2009-12-14.

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