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The disruptive effect of Think Aloud

Author

Listed:
  • Nielsen, Janni

    (Department of Informatics, Copenhagen Business School)

  • Yssing , Carsten

    (Department of Informatics, Copenhagen Business School)

Abstract

Thinking Aloud Thinking Aloud is the most commonly used technique used to test users´ interaction with computers. The assumption is that Think Aloud gives access to what goes on in the users´ minds. However, interfaces are multi modal and play heavily on user´s visual perception. Reflecting upon Think Aloud (TA), we ask the question: what happens when users are required to verbalise their visual perceptions and interactions? We argue that TA may have a disruptive effect, suggesting that other techniques be considered. With a theoretical distinction between focal and subsidiary awareness and a focus on the sense making process, we develop a frame for test of user´s visual interaction which rely on the coordination between hand/mouse and eye/cursor.

Suggested Citation

  • Nielsen, Janni & Yssing , Carsten, 2004. "The disruptive effect of Think Aloud," Working Papers 2004-20, Copenhagen Business School, Department of Informatics.
  • Handle: RePEc:hhs:cbsinf:2004_020
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    File URL: http://openarchive.cbs.dk/cbsweb/handle/10398/6485
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    More about this item

    Keywords

    Think Aloud; visual perception; interaction; test;
    All these keywords.

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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