Restructuring an Empire. A narrative study of the turnaround of the telecom company Ericsson
AbstractThe turnaround of the telecom company Ericsson is considered a unique chapter in Swedish business life in terms of complexity, size and speed. This paper focuses on how some of the interpretative schemes of the employees were transformed during the turnaround and the organizational setting restructured. Instead of making a conventional study of a change process this study uses narrative method and explores the transformation through the eyes of four people. In this way this study hopes to be able to present a broader picture of some of the organizational learning that takes place during events like this, since storytelling is crucial when people make sense of their everyday life. A narrative analysis approach will not result in the one “true” account of a phenomenon. However, narrative analysis can provide detailed insights into individual informants understanding of events and highlight similarities and differences in interpretations that are interesting also for outsiders to take part of. The findings indicate that not only the interpretative schemes for how to run the company were transformed but also how the employees view the world.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Stockholm School of Economics in its series Working Paper Series in Business Administration with number 2007:7.
Length: 16 pages
Date of creation: 20 Apr 2007
Date of revision: 17 May 2007
Contact details of provider:
Postal: The Economic Research Institute, Stockholm School of Economics, P.O. Box 6501, SE 113 83 Stockholm, Sweden
Phone: +46-(0)8-736 90 00
Fax: +46-(0)8-31 01 57
Web page: http://www.hhs.se/
More information through EDIRC
interpretative schemes; management; narrative method; structuration theory; turnaround; telecom; Ericsson.;
This paper has been announced in the following NEP Reports:
You can help add them by filling out this form.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Helena Lundin).
If references are entirely missing, you can add them using this form.