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Les "serious games" : des leviers en faveur du knowledge management

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Author Info

  • Caroline Bayart

    (ISFA - Institut des Science Financière et d'Assurances - Université de Lyon)

  • Sandra Bertezene

    ()
    (ISFA - Institut des Science Financière et d'Assurances - Université de Lyon)

  • David Vallat

    (TRIANGLE - Triangle : action, discours, pensée politique et économique - CNRS : UMR5206 - Université Lumière - Lyon II - Institut d'Études Politiques [IEP] - Lyon - École Normale Supérieure - Lyon - Université Jean Monnet - Saint-Etienne)

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    Abstract

    The role of education and more particularly of universities consists in helping students in their apprenticeship so that they become knowledge workers. What teaching methods can be used to achieve this goal? In order to give some answers to this question, we have chosen to evaluate the nature of the impacts of a serious game on the acquisition of knowledge by students. If serious have attracted attention in previous research, essentially qualitative, this research does not allows to identify and understand the mechanisms according to which they influence the process of acquisition of knowledge. This article presents a stage in the research to test the different techniques by professional publics. To carry out our demonstration, we will first analyze the works of Nonaka in the field of knowledge management to understand the implementation of knowledge thanks to the use of serious games. This approach seems to be particularly relevant in the context studied as knowledge management is a resource for the firm, but also for the present or future employee since it is a means of assuring his/her employability and negotiating power in the firm. We will then explain the field research methodology, in our case a survey composed of two questionnaires administered to nearly 200 students before and after their participation in a serious game related to project management. The second part presents and analyzes the main results; the demonstration of the progress in knowledge on the one hand, and the factors of acquisition of academic knowledge on the other.

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    File URL: http://hal.archives-ouvertes.fr/docs/00/84/67/79/PDF/SERIOUS_GAMES_ET_KNOWLEDGE_MANAGEMENT_Working_paper.pdf
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    Bibliographic Info

    Paper provided by HAL in its series Working Papers with number hal-00846779.

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    Date of creation: 20 Jul 2013
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    Handle: RePEc:hal:wpaper:hal-00846779

    Note: View the original document on HAL open archive server: http://hal.archives-ouvertes.fr/hal-00846779
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: knowledge management; serious games; enquête par questionnaires;

    This paper has been announced in the following NEP Reports:

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    1. Frank Levy, 2010. "How Technology Changes Demands for Human Skills," OECD Education Working Papers 45, OECD Publishing.
    2. Paul M. Romer, 1994. "The Origins of Endogenous Growth," Journal of Economic Perspectives, American Economic Association, vol. 8(1), pages 3-22, Winter.
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