IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01992421.html
   My bibliography  Save this paper

Less is more in energy conservation and efficiency messaging

Author

Listed:
  • Katherine Farrow

    (EconomiX - EconomiX - UPN - Université Paris Nanterre - CNRS - Centre National de la Recherche Scientifique)

  • Gilles Grolleau

    (CEE-M - Centre d'Economie de l'Environnement - Montpellier - FRE2010 - INRA - Institut National de la Recherche Agronomique - UM - Université de Montpellier - CNRS - Centre National de la Recherche Scientifique - Montpellier SupAgro - Institut national d’études supérieures agronomiques de Montpellier, BSB - Burgundy School of Business (BSB) - Ecole Supérieure de Commerce de Dijon Bourgogne (ESC))

  • Naoufel Mzoughi

    (ECODEVELOPPEMENT - Unité de recherche d'Écodéveloppement - INRA - Institut National de la Recherche Agronomique)

Abstract

Campaigns aiming to encourage people to reduce their energy consumption frequently make three well-intentioned but inadvertent mistakes in their communications strategies. These mistakes are driven by a deeply embedded yet often counterproductive popular intuition: that ‘more is better.' We identify three messaging pitfalls that can result from this assumption, namely that a message will be more persuasive if it emphasizes the greatest number of people engaging in undesirable behavior, the greatest number of victims of such behavior, and the greatest number of reasons why one should adopt particular energy conservation and efficiency measures. We cite experimental evidence demonstrating that these strategies can in fact reduce the persuasive power of a message, and review several underlying psychological mechanisms that may explain these counterproductive effects. Finally, we provide a number of alternative messaging strategies that are likely to improve the performance of energy conservation campaigns.

Suggested Citation

  • Katherine Farrow & Gilles Grolleau & Naoufel Mzoughi, 2018. "Less is more in energy conservation and efficiency messaging," Post-Print hal-01992421, HAL.
  • Handle: RePEc:hal:journl:hal-01992421
    DOI: 10.1016/j.enpol.2018.07.007
    Note: View the original document on HAL open archive server: https://institut-agro-montpellier.hal.science/hal-01992421
    as

    Download full text from publisher

    File URL: https://institut-agro-montpellier.hal.science/hal-01992421/document
    Download Restriction: no

    File URL: https://libkey.io/10.1016/j.enpol.2018.07.007?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    2. Clot, Sophie & Grolleau, Gilles & Méral, Philippe, 2017. "Payment Vs. Compensation For Ecosystem Services: Do Words Have A Voice In The Design of Environmental Conservation Programs?," Ecological Economics, Elsevier, vol. 135(C), pages 299-303.
    3. Norgaard, Kari Marie, 2009. "Cognitive and behavioral challenges in responding to climate change," Policy Research Working Paper Series 4940, The World Bank.
    4. Jenni, Karen E & Loewenstein, George, 1997. "Explaining the "Identifiable Victim Effect."," Journal of Risk and Uncertainty, Springer, vol. 14(3), pages 235-257, May-June.
    5. Robert W. Smith & David Faro & Katherine A. Burson, 2013. "More for the Many: The Influence of Entitativity on Charitable Giving," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(5), pages 961-976.
    6. Chen, Victor L. & Delmas, Magali A. & Kaiser, William J. & Locke, Stephen L., 2015. "What can we learn from high-frequency appliance-level energy metering? Results from a field experiment," Energy Policy, Elsevier, vol. 77(C), pages 164-175.
    7. Buchanan, Kathryn & Russo, Riccardo & Anderson, Ben, 2015. "The question of energy reduction: The problem(s) with feedback," Energy Policy, Elsevier, vol. 77(C), pages 89-96.
    8. Kimberlee Weaver & Stephen M. Garcia & Norbert Schwarz, 2012. "The Presenter's Paradox," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(3), pages 445-460.
    9. Allcott, Hunt, 2011. "Social norms and energy conservation," Journal of Public Economics, Elsevier, vol. 95(9-10), pages 1082-1095, October.
    10. repec:cup:judgdm:v:8:y:2013:i:4:p:397-406 is not listed on IDEAS
    11. Beretti, Antoine & Figuières, Charles & Grolleau, Gilles, 2013. "Behavioral innovations: The missing capital in sustainable development?," Ecological Economics, Elsevier, vol. 89(C), pages 187-195.
    12. Hunt Allcott & Todd Rogers, 2014. "The Short-Run and Long-Run Effects of Behavioral Interventions: Experimental Evidence from Energy Conservation," American Economic Review, American Economic Association, vol. 104(10), pages 3003-3037, October.
    13. Allcott, Hunt, 2011. "Social norms and energy conservation," Journal of Public Economics, Elsevier, vol. 95(9), pages 1082-1095.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Katherine Farrow & Gilles Grolleau & Naoufel Mzoughi, 2018. "What in the Word! The Scope for the Effect of Word Choice on Economic Behavior," Kyklos, Wiley Blackwell, vol. 71(4), pages 557-580, November.
    2. Zhao, Hongli & Lin, Boqiang, 2019. "Will agglomeration improve the energy efficiency in China’s textile industry: Evidence and policy implications," Applied Energy, Elsevier, vol. 237(C), pages 326-337.
    3. Anna Borawska & Mariusz Borawski & Małgorzata Łatuszyńska, 2022. "Effectiveness of Electricity-Saving Communication Campaigns: Neurophysiological Approach," Energies, MDPI, vol. 15(4), pages 1-19, February.
    4. Chen, Huangxin & Shi, Yi & Zhao, Xin, 2022. "Investment in renewable energy resources, sustainable financial inclusion and energy efficiency: A case of US economy," Resources Policy, Elsevier, vol. 77(C).
    5. Goldfarb, Jillian L. & Kriner, Douglas L., 2021. "U.S. public support for biofuels tax credits: Cost frames, local fuel prices, and the moderating influence of partisanship," Energy Policy, Elsevier, vol. 149(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Weber, Sylvain & Puddu, Stefano & Pacheco, Diana, 2017. "Move it! How an electric contest motivates households to shift their load profile," Energy Economics, Elsevier, vol. 68(C), pages 255-270.
    2. Farrow, Katherine & Grolleau, Gilles & Ibanez, Lisette, 2017. "Social Norms and Pro-environmental Behavior: A Review of the Evidence," Ecological Economics, Elsevier, vol. 140(C), pages 1-13.
    3. Giraudet, Louis-Gaëtan, 2020. "Energy efficiency as a credence good: A review of informational barriers to energy savings in the building sector," Energy Economics, Elsevier, vol. 87(C).
    4. Louis-Gaëtan Giraudet, 2018. "Energy efficiency as a credence good: A review of informational barriers to building energy savings," Working Papers 2018.07, FAERE - French Association of Environmental and Resource Economists.
    5. Baddeley, M., 2011. "Energy, the Environment and Behaviour Change: A survey of insights from behavioural economics," Cambridge Working Papers in Economics 1162, Faculty of Economics, University of Cambridge.
    6. Chen, Victor L. & Delmas, Magali A. & Locke, Stephen L. & Singh, Amarjeet, 2017. "Information strategies for energy conservation: A field experiment in India," Energy Economics, Elsevier, vol. 68(C), pages 215-227.
    7. Bogard, Jonathan E. & Delmas, Magali A. & Goldstein, Noah J. & Vezich, I. Stephanie, 2020. "Target, distance, and valence: Unpacking the effects of normative feedback," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(S), pages 61-73.
    8. Alberts, Genevieve & Gurguc, Zeynep & Koutroumpis, Pantelis & Martin, Ralf & Muûls, Mirabelle & Napp, Tamaryn, 2016. "Competition and norms: A self-defeating combination?," Energy Policy, Elsevier, vol. 96(C), pages 504-523.
    9. Goette, Lorenz & Tiefenbeck, Verena & Degen, Kathrin & Fleisch, Elgar & Tasic, Vojkan & Lalive, Rafael & Staake, Thorsten, 2016. "Overcoming Salience Bias: How Real-Time Feedback Fosters Resource Conservation," CEPR Discussion Papers 11480, C.E.P.R. Discussion Papers.
    10. Christian Dienes, 2015. "Energy and Material Efficiency Improvements, Compliance Strategies, and Investments in Resource Efficiency: A Cross-Country Study," Schumpeter Discussion Papers SDP15004, Universitätsbibliothek Wuppertal, University Library.
    11. Mathieu Lefebvre & Anne Stenger, 2020. "Short- & long-term effects of monetary and non-monetary incentives to cooperate in public good games: An experiment," PLOS ONE, Public Library of Science, vol. 15(1), pages 1-17, January.
    12. Maho Nakagawa & Mathieu Lefebvre & Anne Stenger, 2022. "Long-lasting effects of incentives and social preference: A public goods experiment," Post-Print hal-03777681, HAL.
    13. Kim, Jin Han & Kaemingk, Michael, 2021. "Persisting effects of social norm feedback letters in reducing household electricity usage in Post-Soviet Eastern Europe: A randomized controlled trial," Journal of Economic Behavior & Organization, Elsevier, vol. 191(C), pages 153-161.
    14. Tonke, Sebastian, 2020. "Imperfect Procedural Knowledge: Evidence from a Field Experiment to Encourage Water Conservation," VfS Annual Conference 2020 (Virtual Conference): Gender Economics 224536, Verein für Socialpolitik / German Economic Association.
    15. Batalla-Bejerano, Joan & Trujillo-Baute, Elisa & Villa-Arrieta, Manuel, 2020. "Smart meters and consumer behaviour: Insights from the empirical literature," Energy Policy, Elsevier, vol. 144(C).
    16. Asensio, Omar Isaac & Delmas, Magali A., 2016. "The dynamics of behavior change: Evidence from energy conservation," Journal of Economic Behavior & Organization, Elsevier, vol. 126(PA), pages 196-212.
    17. François J Dessart & Jesús Barreiro-Hurlé & René van Bavel, 2019. "Behavioural factors affecting the adoption of sustainable farming practices: a policy-oriented review," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 46(3), pages 417-471.
    18. Verena Tiefenbeck & Lorenz Goette & Kathrin Degen & Vojkan Tasic & Elgar Fleisch & Rafael Lalive & Thorsten Staake, 2018. "Overcoming Salience Bias: How Real-Time Feedback Fosters Resource Conservation," Management Science, INFORMS, vol. 64(3), pages 1458-1476, March.
    19. Rita Abdel Sater, 2021. "Essays on the application of behavioural insights to environmental policy [Essais sur l’application des connaissances comportementales aux politiques environnementales]," SciencePo Working papers tel-03450909, HAL.
    20. Gabriela Michalek & Georg Meran & Reimund Schwarze & Özgür Yildiz, 2015. "Nudging as a new 'soft' tool in environmental policy. An analysis based on insights from cognitive and social psychology," Discussion Paper Series RECAP15 21, RECAP15, European University Viadrina, Frankfurt (Oder).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01992421. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.