IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-00765395.html
   My bibliography  Save this paper

Comment réguler les relations triangulaires de travail ? La RSE face au droit dans le travail intérimaire et les centres d'appel

Author

Listed:
  • André Sobczak

    (Audencia Recherche - Audencia Business School)

  • Brigitte Rorive Feytmans

    (HUG - Hôpitaux Universitaires de Genève)

  • Christelle Havard

    (BSB - Burgundy School of Business (BSB) - Ecole Supérieure de Commerce de Dijon Bourgogne (ESC))

Abstract

In an increasing number of economic sectors, the regulation of working situations is weakened by the intrusion of new actors in the traditionally bilateral relation between workers and employers. Given the challenges for labour law created by the involvement of these new actors, new forms of regulation developed by different actors emerge. There is in particular a development of initiatives in the field of corporate social responsibility illustrated by companies' commitment towards persons working for them without being linked to them through a contract of employment, such as employees of suppliers and subcontractors. The aim of this article is to compare the regulation of working relations by labour law and by corporate social responsibility initiatives. Two sectors in which the intrusion of third actors is particularly developed are analysed: temporary working agencies and call centres.

Suggested Citation

  • André Sobczak & Brigitte Rorive Feytmans & Christelle Havard, 2008. "Comment réguler les relations triangulaires de travail ? La RSE face au droit dans le travail intérimaire et les centres d'appel," Post-Print hal-00765395, HAL.
  • Handle: RePEc:hal:journl:hal-00765395
    Note: View the original document on HAL open archive server: https://hal.science/hal-00765395
    as

    Download full text from publisher

    File URL: https://hal.science/hal-00765395/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. André Sobczak, 2007. "Legal dimensions of international framework agreements in the field of corporate social responsibility," Post-Print hal-00794647, HAL.
    2. Jill Rubery & Carilyn Carroll & Fang Lee Cooke & Irena Grugulis & Jill Earnshaw, 2004. "Human Resource Management and the Permeable Organization: The Case of the Multi‐Client Call Centre," Journal of Management Studies, Wiley Blackwell, vol. 41(7), pages 1199-1222, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Niklas Egels-Zandén, 2009. "TNC Motives for Signing International Framework Agreements: A Continuous Bargaining Model of Stakeholder Pressure," Journal of Business Ethics, Springer, vol. 84(4), pages 529-547, February.
    2. Patel, Charmi & Budhwar, Pawan & Varma, Arup, 2012. "Overall justice, work group identification and work outcomes: Test of moderated mediation process," Journal of World Business, Elsevier, vol. 47(2), pages 213-222.
    3. Kalleberg, Arne L. & Nesheim, Torstein & Olsen, Karen M., 2015. "Job quality in triadic employment relations: Work attitudes of Norwegian temporary help agency employees," Scandinavian Journal of Management, Elsevier, vol. 31(3), pages 362-374.
    4. Gao, Yihong & Gao, Jiayan, 2023. "Employee protection and trade credit: Learning from China's social insurance law," Economic Modelling, Elsevier, vol. 127(C).
    5. Jimmy Donaghey & Juliane Reinecke, 2018. "When Industrial Democracy Meets Corporate Social Responsibility — A Comparison of the Bangladesh Accord and Alliance as Responses to the Rana Plaza Disaster," British Journal of Industrial Relations, London School of Economics, vol. 56(1), pages 14-42, March.
    6. Veronika Dehnen, 2013. "Across Boundaries: The Global Challenges Facing Workers and Employment Research 50th Anniversary Special Issue," British Journal of Industrial Relations, London School of Economics, vol. 51(3), pages 577-600, September.
    7. Christelle Havard & Brigitte Rorive & André Sobczak, 2009. "Client, employer and employee: Mapping a complex triangulation," Post-Print hal-00771101, HAL.
    8. Evelyne Leonard & André Sobczak, 2010. "Accords transnationaux d'entreprises et dialogue social sectoriel européen : quelles interactions ?," Post-Print hal-00771166, HAL.
    9. Garaudel, Pierre, 2020. "Exploring meta-organizations’ diversity and agency: A meta-organizational perspective on global union federations," Scandinavian Journal of Management, Elsevier, vol. 36(1).
    10. B.Devi Prasad, 2015. "Call Centre as an Emerging Work Space – A Study of its Workers in Indian Context," Working Papers id:7806, eSocialSciences.
    11. Pierre Garaudel, 2020. "Exploring meta-organizations’ diversity and agency: A meta-organizational perspective on global union federations," Post-Print halshs-02474817, HAL.
    12. Sabrina Colombo & Marco Guerci & Toloue Miandar, 2019. "What Do Unions and Employers Negotiate Under the Umbrella of Corporate Social Responsibility? Comparative Evidence from the Italian Metal and Chemical Industries," Journal of Business Ethics, Springer, vol. 155(2), pages 445-462, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-00765395. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.