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Capitalisation Des Connaissances Et Transformation D'Une Routine Organisationnelle : Le Cas Sachem

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  • Nathalie Lazaric

    ()
    (LATAPSES - Laboratoire Analyse des Transformations de l'Appareil Productif et des Stratégies Economiques Sectorielles - CNRS : UMR6564)

  • Pierre-André Mangolte

    ()
    (CEPN - Centre d'économie de l'Université de Paris Nord - CNRS : UMR7115 - Université Paris-Nord - Paris XIII)

  • Marie-Laure Massué

    (REIMS MANAGEMENT SCHOOL - Reims Management School - Reims Management School)

Abstract

Cet article porte sur une expérience de capitalisation des connaissances, avec production d'un système à base de connaissances, le projet SACHEM portant sur le savoir-faire détenu par les personnes qui pilotent la marche des hauts-fourneaux. L'unification et l'explicitation du savoir-faire, conservé jusqu'ici dans une certaine partie de la main d'œuvre, et la mise au point du système donnent un accès direct aux connaissances, ce qui améliore la marche du haut-fourneau et la performance du secteur fonte. L'article détaille l'état des connaissances avant et après SACHEM, la manière dont elles étaient et sont produites, conservées et mises en œuvre, ainsi que l'explicitation d'un savoir-faire générique dans le cadre de ce projet. La capitalisation dépasse la simple mémorisation des savoirs existants; elle redéfinit les connaissances, influence la manière dont celles-ci évoluent, et la façon dont on les mobilise dans la production. En organisant la conservation, le partage, la circulation et l'utilisation des connaissances, la capitalisation construit une nouvelle capacité productive en donnant ainsi naissance à une nouvelle routine organisationnelle.

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Bibliographic Info

Paper provided by HAL in its series Post-Print with number hal-00132227.

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Date of creation: 2002
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Publication status: Published, Revue d'Economie Industrielle, 2002, 4ème Trimestre 2002 - 0(101), 65-86
Handle: RePEc:hal:journl:hal-00132227

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Keywords: routine organisationelle; haut-fourneau; savoir-faire; capitalisation des connaissances; système-expert;

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  1. Allen, Robert C., 1983. "Collective invention," Journal of Economic Behavior & Organization, Elsevier, Elsevier, vol. 4(1), pages 1-24, March.
  2. Cowan, Robin & Foray, Dominique, 1997. "The Economics of Codification and the Diffusion of Knowledge," Industrial and Corporate Change, Oxford University Press, vol. 6(3), pages 595-622, September.
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