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L'evolution des pratiques de surveillance par les usagers d'une grande entreprise de transport en commun: de 1860 aux annees 1990

Author

Listed:
  • Bellemare, G.
  • Briand, L.

Abstract

Par une analyse de cas, les auteurs montrent que les rapports entre les clients et les chauffeurs d'une entreprise de transport en commun s'etablissent au gre de la transformation des institutions de la modernite et participent a leur definition: les auteurs proposent l'analyse structurationniste d'Anthony Giddens pour soutenir la comprehension de ces rapports. La recherche s'inscrit dans un effort de revision des rapports entre les clients et les acteurs de l'entreprise et s'appuie sur une conception renouvelee du dualisme structure-action permettant de reconnaitre les pratiques de surveillance au titre de pratiques qui, non seulement, orientent la conduite humaine mais qui de plus en plus en font partie integrante et ce de maniere reflexive.

Suggested Citation

  • Bellemare, G. & Briand, L., 1999. "L'evolution des pratiques de surveillance par les usagers d'une grande entreprise de transport en commun: de 1860 aux annees 1990," Papers 99-1, Quebec a Hull - Relations industrielles.
    • Handle: RePEc:fth:uqahri:99-1
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    More about this item

    Keywords

    CONSOMMATEURS ; TRANSPORT ; GESTION;
    All these keywords.

    JEL classification:

    • L92 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Railroads and Other Surface Transportation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

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