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Challenges facing Canada's Internet Services Providers; a Snapshot from a Survey of ISPs

Author

Listed:
  • Hillary, N.
  • Baldwin, G.

Abstract

This article focuses on characteristics of primary Internet service providers (ISPs), that is, firms reporting that 50% or more of their revenues come from ISP activities. It looks at challenges facing ISPs including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to their customers. These items are analysed after classifying ISPs into four different size categories, enabling one to see any differences in perception or conduct between ISPs of varying sizes.

Suggested Citation

  • Hillary, N. & Baldwin, G., 1999. "Challenges facing Canada's Internet Services Providers; a Snapshot from a Survey of ISPs," Papers 28, Statistique Canada, Sciences et technologie-.
    • Handle: RePEc:fth:stacst:28
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    Cited by:

    1. Kam Yu & Marc Prud'homme, 2010. "Econometric issues in hedonic price indices: the case of internet service providers," Applied Economics, Taylor & Francis Journals, vol. 42(15), pages 1973-1994.

    More about this item

    Keywords

    SERVICE INDUSTRY ; INDUSTRY ; INTERNET;
    All these keywords.

    JEL classification:

    • L80 - Industrial Organization - - Industry Studies: Services - - - General

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