The effective design of business processes is a subject of considerable importance to corporations today. Our research focuses on developing a theoretical framework for process design in order to provide some guidelines for managers. The abundance of context specific case studies which exist today share many success stories but provide little in terms of a general methodological approach. In this paper, we describe a typical business process and critically evaluate typical pre and post reengineering process designs.
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Paper provided by Rochester, Business - Computer and Information Systems in its series Papers with number
96-04.
Length: 24 pages Date of creation: 1996 Date of revision: Handle: RePEc:fth:robuco:96-04
Contact details of provider: Postal: UNIVERSITY OF ROCHESTER, Computer and Information Systems; WILLIAM E. SIMON GRADUATE SCHOOL Of Business Adminstration, ROCHESTER N W-YORK 14K27 U.S.A. Email: Web page: http://www.simon.rochester.edu/ More information through EDIRC
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Find related papers by JEL classification: M11 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Production Management