In the empirical literature, the missing link between ict investments and increa-ses in firm performance is organisational change. This paper aims to assess the impact of ict at firm-level in Belgium, by means of case studies with 220 firms in four sectors: banking, machinery, printing/publishing and transport. The chosen sectors were ict-intensive in 1995, have enjoyed productivity growth during the 1995-2000 period and were probably ready for reorganisation at the time of the interviews.
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Paper provided by Federal Planning Bureau, Belgium in its series Working Papers with number
0308.
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Find related papers by JEL classification: D24 - Microeconomics - - Production and Organizations - - - Production; Capital and Total Factor Productivity; Capacity D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights D40 - Microeconomics - - Market Structure and Pricing - - - General