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Sensitive Questions in Online Surveys: Experimental Results for the Randomized Response Technique (RRT) and the Unmatched Count Technique (UCT)

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Author Info
Elisabeth Coutts ()
Ben Jann ()

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Abstract

Gaining valid answers to so-called sensitive questions is an age-old problem in survey research. Various techniques have been developed to guarantee anonymity and minimize the respondent's feelings of jeopardy. Two such techniques are the randomized response technique (RRT) and the unmatched count technique (UCT). In this study we evaluate the effectiveness of different implementations of the RRT (using a forced-response design) in a computer-assisted setting and also compare the use of the RRT to that of the UCT. The techniques are evaluated according to various quality criteria, such as the prevalence estimates they provide, the ease of their use, and respondent trust in the techniques. Our results indicate that the RRTs are problematic with respect to several domains, such as the limited trust they inspire and non-response, and that the RRT estimates are unreliable due to a strong false "no" bias, especially for the more sensitive questions. The UCT, however, performed well compared to the RRTs on all the evaluated measures. The UCT estimates also had more face validity than the RRT estimates. We conclude that the UCT is a promising alternative to RRT in self-administered surveys and that future research should be directed towards evaluating and improving the technique.

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File URL: http://repec.ethz.ch/rsc/ets/wpaper/coutts_jann_online_rrt.pdf
File Format: application/pdf
File Function: First version, 2008
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Publisher Info
Paper provided by ETH Zurich, Chair of Sociology in its series ETH Zurich Sociology Working Papers with number 3.

Download reference. The following formats are available: HTML, plain text, BibTeX, RIS (EndNote), ReDIF
Length: 34 pages
Date of creation: Jan 2008
Date of revision:
Handle: RePEc:ets:wpaper:3

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Web page: http://www.socio.ethz.ch/

For technical questions regarding this item, or to correct its listing, contact: (Ben Jann).

Related research
Keywords: sensitive questions online survey randomized response technique unmatched count technique item count technique methodological experiment

Find related papers by JEL classification:
C42 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Survey Methods
C81 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Microeconomic Data

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