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The Reputation of an Organization and its Dynamics

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Tianxi Wang ()

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Abstract

The Reputation of a natural person is anchored by his type, the characterisitics invariant over time. Since the members change from time to time, an organization has no type. Then how can it derive reputation now from its past? And if it bears reputation without backed by a fixed type, what is the reputation's dynamic? The paper presents an OLG model to address the two questions in which an organization is purely a name used consecutively by its owners, each working for one period only. It is common knowledge that today's owner has nothing to do with yesterday's. However, in the second-best equilibrium, names with good histories are owned by high quality sellers. Thus reputed names keep performing well, making sense of reputation. To enable high quality sellers outbid low quality ones for reputed names, the reputation has to have some specific dynamics. The paper fully derives the dynamics in the second-best, which has the four features: (1) increasing after a success; (2) decreasing after a failure; (3) destroyed by it totally when the reputation is already low enough; (4)top firms keeping their reputation even after a failure since they set honest prices that tell the quality of their products. These features are empirically testable.

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Paper provided by University of Essex, Department of Economics in its series Economics Discussion Papers with number 637.

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Date of creation: 11 Sep 2007
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Handle: RePEc:esx:essedp:637

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  1. Choi, Jay Pil, 1998. "Brand Extension as Informational Leverage," Review of Economic Studies, Blackwell Publishing, vol. 65(4), pages 655-69, October. [Downloadable!] (restricted)
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  2. Cabral, L.M.B., 2000. "Stretching Firm and Brand Reputation," New York University, Leonard N. Stern School Finance Department Working Paper Seires 00-07, New York University, Leonard N. Stern School of Business-.
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  3. Steven Tadelis, 2002. "The Market for Reputations as an Incentive Mechanism," Journal of Political Economy, University of Chicago Press, vol. 110(4), pages 854-882, August. [Downloadable!] (restricted)
  4. Hart, Oliver & Moore, John, 1990. "Property Rights and the Nature of the Firm," Journal of Political Economy, University of Chicago Press, vol. 98(6), pages 1119-58, December. [Downloadable!] (restricted)
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  5. Klein, Benjamin & Leffler, Keith B, 1981. "The Role of Market Forces in Assuring Contractual Performance," Journal of Political Economy, University of Chicago Press, vol. 89(4), pages 615-41, August. [Downloadable!] (restricted)
  6. Shapiro, Carl, 1983. "Premiums for High Quality Products as Returns to Reputations," The Quarterly Journal of Economics, MIT Press, vol. 98(4), pages 659-79, November. [Downloadable!] (restricted)
  7. Oliver Hart, 2001. "Norms and the Theory of the Firm," NBER Working Papers 8286, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
  8. Steven Tadelis, 2003. "Firm reputation with hidden information," Economic Theory, Springer, vol. 21(2), pages 635-651, 03. [Downloadable!] (restricted)
  9. Holmstrom, Bengt, 1999. "Managerial Incentive Problems: A Dynamic Perspective," Review of Economic Studies, Blackwell Publishing, vol. 66(1), pages 169-82, January. [Downloadable!] (restricted)
  10. Oliver Hart, 2001. "Norms and the Theory of the Firm," Harvard Institute of Economic Research Working Papers 1923, Harvard - Institute of Economic Research. [Downloadable!]
  11. Bengt Holmstrom, 1999. "Managerial Incentive Problems: A Dynamic Perspective," NBER Working Papers 6875, National Bureau of Economic Research, Inc. [Downloadable!] (restricted)
  12. Spence, A Michael, 1973. "Job Market Signaling," The Quarterly Journal of Economics, MIT Press, vol. 87(3), pages 355-74, August. [Downloadable!] (restricted)
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