Advanced Search
MyIDEAS: Login to save this paper or follow this series

A framework for monitoring relational quality in B2B technology partnerships

Contents:

Author Info

  • Francis Bidault

    (ESMT European School of Management and Technology)

  • Manfred Lüth

    (University of Nice)

  • Olaf Plötner

    (ESMT European School of Management and Technology)

Registered author(s):

    Abstract

    The purpose of this paper is to propose a framework for the monitoring of new technology introduction in a B2B environment. We focus on B2B environments, i.e. on projects where a new technological solution is implemented (and often jointly developed) with a client being either a company or an organization. In such a situation, where a supplier and its client agree to implement a new technology, both are exposed to a risk. The management of these risks can be handled through a couple of approaches: control or trust. The management literature has put a lot of attention on these two modes that play an important role because they drive the quality of the relationship between partners. We will explore their respective roles and build a methodology to monitor them along the life of a buyer-supplier relationship aiming at implementing new technology.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://static.esmt.org/publications/workingpapers/ESMT-09-008.pdf
    Download Restriction: no

    Bibliographic Info

    Paper provided by ESMT European School of Management and Technology in its series ESMT Research Working Papers with number ESMT-09-008.

    as in new window
    Length: 24 pages
    Date of creation: 01 Dec 2009
    Date of revision:
    Publication status: Published in ESMT Homepage
    Handle: RePEc:esm:wpaper:esmt-09-008

    Contact details of provider:
    Postal: Schlossplatz 1, 10178 Berlin
    Phone: +49 (0)30 21231 0
    Fax: +49 (0)30 21231 9
    Email:
    Web page: http://www.esmt.org
    More information through EDIRC

    Related research

    Keywords: technology partnerships; trust; relational quality;

    Find related papers by JEL classification:

    This paper has been announced in the following NEP Reports:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:esm:wpaper:esmt-09-008. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (ESMT Faculty Publications).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.