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The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys

Author

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  • Lynn, Peter
  • Jäckle, Annette
  • Tipping, Sarah
  • Sinibaldi, Jennifer

Abstract

This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

Suggested Citation

  • Lynn, Peter & Jäckle, Annette & Tipping, Sarah & Sinibaldi, Jennifer, 2011. "The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys," ISER Working Paper Series 2011-14, Institute for Social and Economic Research.
    • Handle: RePEc:ese:iserwp:2011-14
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    Cited by:

    1. Burton, Jonathan & Sala, Emanuela & Knies, Gundi, 2010. "Correlates of obtaining informed consent to data linkage: respondent, interview and interviewer characteristics," ISER Working Paper Series 2010-28, Institute for Social and Economic Research.
    2. Mark Brooks & Rattiya S. Lippe & Hermann Waibel, 2020. "Comprehensive data quality studies as a component of poverty assessments," TVSEP Working Papers wp-019, Leibniz Universitaet Hannover, Institute of Development and Agricultural Economics, Project TVSEP.

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