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The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys

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Author Info

  • Jäckle, Annette
  • Lynn, Peter
  • Sinibaldi, Jennifer
  • Tipping, Sarah

Abstract

This paper examines the role of interviewers’ experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

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File URL: https://www.iser.essex.ac.uk/publications/working-papers/iser/2011-14.pdf
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Bibliographic Info

Paper provided by Institute for Social and Economic Research in its series ISER Working Paper Series with number 2011-14.

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Date of creation: 09 Jun 2011
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Publication status: published
Handle: RePEc:ese:iserwp:2011-14

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Postal: Publications Office, Institute for Social and Economic Research, University of Essex, Wivenhoe Park, Colchester, Essex CO4 3SQ UK
Phone: 44-1206-872957
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Web page: https://www.iser.essex.ac.uk/
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Postal: Publications Office, Institute for Social and Economic Research, University of Essex, Wivenhoe Park, Colchester, Essex CO4 3SQ UK
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Web: https://www.iser.essex.ac.uk/publications/

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