Privacy Management Contracts And Economics, Using Service Level Agreements (Sla)
AbstractRecognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements around privacy features, including qualitative and quantitative ones. It also casts privacy management into a business perspective with benefits and costs to either party in a process.
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Bibliographic InfoPaper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam in its series ERIM Report Series Research in Management with number ERS-2005-014-LIS.
Date of creation: 03 Apr 2005
Date of revision:
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More information through EDIRC
Privacy Features; Privacy Management; SLA; Service Level Agreement;
Find related papers by JEL classification:
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- M - Business Administration and Business Economics; Marketing; Accounting
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