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Dynamic modeling of web purchase behavior and e-mailing impact by Petri net

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Author Info
BALAGUE, Christine ()
LEE, Janghyuk ()
Abstract

In this article, the authors introduce Petri nets to model the dynamics of web site visits and purchase behaviors in the case of wish list systems. They describe web site activities and their transition with probability distributions and model the sequential impact of influential factors through links that better explain web purchase behavior dynamics. The basic model, which analyzes site connections and purchases to explain visit and purchase behavior, performs better than a classical negative binomial regression model. To demonstrate its flexibility, the authors extend the wish list Petri net model to measure the impact of e-mailing intervals on visit frequency and purchase.

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File URL: http://www.hec.fr/hec/fr/professeurs_recherche/upload/cahiers/CR804.pdf
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Publisher Info
Paper provided by Groupe HEC in its series Les Cahiers de Recherche with number 804.

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Length: 31 pages
Date of creation: 01 Dec 2004
Date of revision:
Handle: RePEc:ebg:heccah:0804

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Postal: HEC Business School, 78351 Jouy-en-Josas cedex, France
Web page: http://www.hec.fr/hec/eng/index.html
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Related research
Keywords: internet wish list e-mail Petri net dynamic model

Find related papers by JEL classification:
D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
M31 - Business Administration and Business Economics; Marketing; Accounting - - Marketing and Advertising - - - Marketing

This paper has been announced in the following NEP Reports:

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  1. Mandel, Naomi & Johnson, Eric J, 2002. " When Web Pages Influence Choice: Effects of Visual Primes on Experts and Novices," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 29(2), pages 235-45, September.
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This page was last updated on 2008-10-3.


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