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E-Business in Service Industries: Usage Patterns and Service Gaps

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Brigitte Preissl
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File URL: http://www.diw.de/documents/publikationen/73/diw_01.c.40817.de/dp373.pdf
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Paper provided by DIW Berlin, German Institute for Economic Research in its series Discussion Papers of DIW Berlin with number 373.

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Length: 30 p.
Date of creation: 2003
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Handle: RePEc:diw:diwwpp:dp373

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Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. John P. Haisken-DeNew & Gustav Adolf Horn & Jürgen Schupp & Gert G. Wagner, 1998. "Das Dienstleistungs-Puzzle: ein aktualisierter deutsch-amerikanischer Vergleich," Wochenbericht, DIW Berlin, German Institute for Economic Research, vol. 65(35), pages 625-629.
  2. Katz, Michael L & Shapiro, Carl, 1985. "Network Externalities, Competition, and Compatibility," American Economic Review, American Economic Association, vol. 75(3), pages 424-40, June. [Downloadable!] (restricted)
  3. Licht, Georg & Moch, Dietmar, 1997. "Innovation and Information Technology in Services," ZEW Discussion Papers 97-20, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research. [Downloadable!]
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