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Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria

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  • Flikkema, Meindert

    (Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics)

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    Abstract

    The identification of innovation in services is problematic. This seems remarkable, since many papers have emerged, which emphasize distinctive features of service innovation. However, some of these contributions strain the Schumpeterian innovation opinion or describe in fact the role of service firms in systems of innovation. In the present paper service innovation is concerned as a special case of service development and a direct reference to Schumpeter is made as Drejer proposes (Drejer, I., 2004. Identifying innovation in surveys of services: a Schumpeterian perspective. Research Policy 33, 551-562). With the deduction of 'special case criteria' the paper contributes to tackling the identification problem.

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    Bibliographic Info

    Paper provided by VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics in its series Serie Research Memoranda with number 0001.

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    Date of creation: 2005
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    Handle: RePEc:dgr:vuarem:2005-1

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    Keywords: service innovation; service development; Schumpeter;

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    1. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    2. Vermeulen, Patrick, 2004. "Managing Product Innovation in Financial Services Firms," European Management Journal, Elsevier, vol. 22(1), pages 43-50, February.
    3. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    4. Dosi, Giovanni, 1993. "Technological paradigms and technological trajectories : A suggested interpretation of the determinants and directions of technical change," Research Policy, Elsevier, vol. 22(2), pages 102-103, April.
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    12. Ulrich Schmoch, 2003. "Service marks as novel innovation indicator," Research Evaluation, Oxford University Press, vol. 12(2), pages 149-156, August.
    13. Bossink, B.A.G., 2002. "The development of co-innovation strategies: stages and interaction patterns in interfirm innovation," Serie Research Memoranda 0020, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    14. Hollenstein, Heinz, 2003. "Innovation modes in the Swiss service sector: a cluster analysis based on firm-level data," Research Policy, Elsevier, vol. 32(5), pages 845-863, May.
    15. Coombs, R. & Narandren, P. & Richards, A., 1996. "A literature-based innovation output indicator," Research Policy, Elsevier, vol. 25(3), pages 403-413, May.
    16. Barras, Richard, 1990. "Interactive innovation in financial and business services: The vanguard of the service revolution," Research Policy, Elsevier, vol. 19(3), pages 215-237, June.
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