Measuring IT core capabilities : results from a confirmatory factor analysis
AbstractThis paper reports on the theoretical development and empirical validation of a measurement instrument for three core capabilities of IT departments. The instrument is based on the work of Feeny & Willcocks (1998) and includes the capabilities "IS/IT governance", "Business system thinking" and "Relationship building". The sample consists of 472 respondents, mostly IT managers. Results demonstrate that the constructs are highly reliable (alpha coefficients > 0.8). A confirmatory factor analysis on the dataset suggests acceptable model fit on most measures. However, a respecification of the model in which "IS,/IT governance" is split into "Executive Relationship Building" and "IT Management" provides better measures of fit. Both the original and the revised model demonstrate highly significant factor loadings (p = 0.000). The paper concludes that core capabilities of IT departments are useful constructs to incorporate in future research. They are able to successfully predict behaviours that have relatively little overlap. Recommended further research includes the relationship between capabilities and governance structures, as well as further investigation into how IT core capabilities are formed and strengthened in organisations.
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Bibliographic InfoPaper provided by VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics in its series Serie Research Memoranda with number 0015.
Date of creation: 2000
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Web page: http://www.feweb.vu.nl
Measuring IS Success; Organising Factor analysis;
Find related papers by JEL classification:
- L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
- O32 - Economic Development, Technological Change, and Growth - - Technological Change; Research and Development; Intellectual Property Rights - - - Management of Technological Innovation and R&D
- O33 - Economic Development, Technological Change, and Growth - - Technological Change; Research and Development; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
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