Developing information systems in a turbulent environment: the case of the Dutch social security system
AbstractTurbulence within an organization 's environment often creates changes in the need for information and consequently in existing information systems. Coping with these changes can be extremely complicated. Part of our research which is addressed in this paper is to describe and analyze these coping strategies. The research focusses on the Dutch Social Security systems and how 572 more-or-less independent municipalities cope with situations of rapidly changing environments such as changes in legislation and governmental policies. By studying the social dynamics in depth, our aim is to uncover new findings about information systems development (ISD).
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics in its series Serie Research Memoranda with number 0006.
Date of creation: 1998
Date of revision:
Contact details of provider:
Web page: http://www.feweb.vu.nl
Find related papers by JEL classification:
- D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
- M10 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - General
This paper has been announced in the following NEP Reports:
- NEP-ALL-2002-03-14 (All new papers)
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (R. Dam).
If references are entirely missing, you can add them using this form.