Action learning in a decentralized organisation : the case of designing a distributed database
AbstractThis paper uses Revans' theory of action learning to understand cases of collective IT development and implementation projects within a multi-national company. It means having to deal with an international project, cultural differences, diflerences in levels of knowledge and differences in the organizational structure. In action learning, the discussions take the form of reciprocal teaching and group problem-solving situations, trying to reach consensus concerning meaning, relevance and importance of certain aspects, questioning, evaluating and criticising each other, thereby pushing for higher levels of understanding, satisfactory explanations and clarifications. What is most important is that the group members help each other to understand, thereby overcoming the differences in knowledge within the group. This is an ongoing process partly because some group members left and others took their place.
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Bibliographic InfoPaper provided by VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics in its series Serie Research Memoranda with number 049a.
Date of creation: 1998
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IT development; IT implementation; multinational project team; organizational learning; action learning; learning process;
Find related papers by JEL classification:
- D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search, Learning, and Information
- L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
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- NEP-ALL-2002-03-14 (All new papers)
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