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Crowding Perception in a Tourist City: A Question of Preference


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  • Bart Neuts

    (VU University Amsterdam)

  • Peter Nijkamp

    (VU University Amsterdam)


Two main topics are analysed in this paper: a crowding model for an urban destination is tested by the use of a binary logistic model in order to identify the variables influencing crowding perception; and the inherent negativity of the crowding concept, as is often assumed, is examined through association statistics. The results confirmed that personal and behavioural variables have a larger effect on the perception of crowding than use-level. Furthermore, the relationship between crowding and experience, while significantly negative, could only be found in respondents with a preference for low, and a perception of high, use-levels, while for the majority of individuals the perception of a certain crowding level did not lead to a negative evaluation of the conditions. This proves that the concept of crowding cannot be assumed to be implicitly negative, and needs individual preferences to be fully understood.

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Bibliographic Info

Paper provided by Tinbergen Institute in its series Tinbergen Institute Discussion Papers with number 11-140/3.

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Date of creation: 11 Sep 2011
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Handle: RePEc:dgr:uvatin:20110140

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Related research

Keywords: carrying capacity; crowding; tourist experience; use-level; sustainability;

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  1. Hui, Michael K & Bateson, John E G, 1991. " Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience," Journal of Consumer Research, University of Chicago Press, vol. 18(2), pages 174-84, September.
  2. Riganti, Patrizia & Nijkamp, Peter, 2007. "Congestion in popular tourist areas: A multi-attribute experimental choice analysis Of willingness-to-wait in amsterdam," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
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