Adeya, Nyaki () (United Nations University, Institute for New Technologies)
Abstract
This paper is based on a research study designed to assess the impact and potential of Information and Communication Technologies (ICTs) in micro and small enterprises (MSEs) clustered in Kenya and Ghana; and to explore the effect of clustering on the ability of these enterprises to utilise ICTs effectively. The study focuses on types of training available in the clusters to understand how knowledge is shared or transferred and to examine the implications for the use of ICTs. The findings of the study show that most owners, owner managers and employees acquire skills within MSE clusters. It further shows that master craftsmen are the main agents of skill acquisition and upgrading, with formal training institutions and NGOs accounting for a minimal percentage. Training on ICTs was very limited
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Publisher Info
Paper provided by United Nations University, Institute for New Technologies in its series Discussion Papers with number
6.
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