Does Perceived Support in Employee Development Affect Personnel Turnover?
AbstractThis paper focuses on the question whether it is beneficial for firms to invest in the general skills of their workforce or that these training investments merely encourage personnel turnover. We examine two contrary theoretical perspectives on how investments in employee development are related to their turnover behaviour. Estimation results derived from a sample of 2,833 Dutch pharmacy assistants show that participation in general training does not induce the intention of assistants to quit, as predicted by human capital theory. We find that a firm’s investments in general training, significantly contribute to the perceived support in employee development (PSED) among their workforce. Our results also show that PSED is negatively related to the intention of employees to quit the firm. This effect is to a large extent mediated by the job satisfaction of pharmacy assistants. Our findings support the importance of social exchange theory in explaining turnover behaviour as a consequence of personnel development practices. It should be noted, however, that PSED only diminishes the intention to quit for other occupations.
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Bibliographic InfoPaper provided by Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization in its series Research Memoranda with number 048.
Date of creation: 2009
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labour economics ;
Other versions of this item:
- Koster Fleur & Grip Andries de & Fouarge Didier, 2009. "Does Perceived Support in Employee Development Affect Personnel Turnover?," Research Memoranda 008, Maastricht : ROA, Research Centre for Education and the Labour Market.
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Sieben,Inge, 2005. "Does Training Trigger Turnover...or Not?," Research Memoranda 008, Maastricht : ROA, Research Centre for Education and the Labour Market.
- Francis Green & Alan Felstead & Ken Mayhew & Alan Pack, 2000. "The Impact of Training on Labour Mobility: Individual and Firm-level Evidence from Britain," British Journal of Industrial Relations, London School of Economics, vol. 38(2), pages 261-275, 06.
- Gary S. Becker, 1962. "Investment in Human Capital: A Theoretical Analysis," Journal of Political Economy, University of Chicago Press, vol. 70, pages 9.
- Gerards, Ruud & de Grip, Andries & Witlox, Maaike, 2012.
""Employability-Miles" and Worker Employability Awareness,"
IZA Discussion Papers
6818, Institute for the Study of Labor (IZA).
- Gerards Ruud & Grip Andries de & Witlox Maaike, 2012. "Employability-miles and worker employability awareness," Research Memoranda 010, Maastricht : ROA, Research Centre for Education and the Labour Market.
- Gerards Ruud & Grip Andries de & Witlox Maaike, 2012. "“Employability-miles” and worker employability awareness," Research Memoranda 043, Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization.
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