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An Assessment of Measurement Invariance between Online and Mail Surveys

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Author Info
Deutskens,Elisabeth
Ruyter,Ko,de
Wetzels,Martin (METEOR)
Abstract

One of the latest trends in marketing research is the increasing use of online surveys, which offer lower costs and faster responses. Yet, critics question whether data collected via online surveys are equivalent to data collected via traditional mail surveys. Since existing evidence from the comparison of Web-based and paper-and-pencil surveys is inconclusive, we empirically examine the equivalence of online and traditional mail surveys in a marketing context.

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Paper provided by Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization in its series Research Memoranda with number 003.

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Date of creation: 2005
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Handle: RePEc:dgr:umamet:2005003

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Keywords: marketing

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References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Toubia, Olivier & Hauser, John & Simester, Duncan, 2003. "Polyhedral Methods for Adaptive Choice-Based Conjoint Analysis," Working papers 4285-03, Massachusetts Institute of Technology (MIT), Sloan School of Management. [Downloadable!]
  2. Mandel, Naomi & Johnson, Eric J, 2002. " When Web Pages Influence Choice: Effects of Visual Primes on Experts and Novices," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 29(2), pages 235-45, September.
  3. K. Jöreskog, 1971. "Simultaneous factor analysis in several populations," Psychometrika, Springer, vol. 36(4), pages 409-426, December. [Downloadable!] (restricted)
  4. Steenkamp, Jan-Benedict E M & Baumgartner, Hans, 1998. "Assessing Measurement Invariance in Cross-National Consumer Research," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 25(1), pages 78-90, June.
  5. Albert Satorra & Peter Bentler, 2001. "A scaled difference chi-square test statistic for moment structure analysis," Psychometrika, Springer, vol. 66(4), pages 507-514, December. [Downloadable!] (restricted)
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