Advanced Search
MyIDEAS: Login

Facilitating knowledge transfer in virtual teams through a social network approach

Contents:

Author Info

  • Bosch-Sijtsema, Petra M.
  • Rispens, Sonja

    (Groningen University)

Registered author(s):

    Abstract

    Due to geographical dispersion and high use of information technology in virtual settings, face-to-face communication and therefore transfer of knowledge is made more difficult in virtual teams. Virtual teams (VT) are characterized by geographical dispersion, use of IT for communication, members have little history, members have organizational and cultural heterogeneity and members have lateral and weak relationships (Wong & Burton, 2000). We developed a theoretical framework with the use of one case study (a virtual team) description, in which a social network approach was applied in order to stimulate communication, and hence the transfer of knowledge concerning different knowledge areas. We found that by applying a social network approach and evaluating and re-using the data with the VT members the communication structure within the dispersed team became clearer. Furthermore, two types of knowledge transfer were stimulated: organizational knowledge transfer (how to organize a virtual team) and task knowledge transfer (how to solve a problem). Furthermore, it was found that the social context (trust and friendship) facilitated knowledge transfer.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://irs.ub.rug.nl/ppn/256388539
    Download Restriction: no

    Bibliographic Info

    Paper provided by University of Groningen, Research Institute SOM (Systems, Organisations and Management) in its series Research Report with number 03B31.

    as in new window
    Length:
    Date of creation: 2003
    Date of revision:
    Handle: RePEc:dgr:rugsom:03b31

    Contact details of provider:
    Postal: PO Box 800, 9700 AV Groningen
    Phone: +31 50 363 7185
    Fax: +31 50 363 3720
    Email:
    Web page: http://som.eldoc.ub.rug.nl/
    More information through EDIRC

    Related research

    Keywords:

    This paper has been announced in the following NEP Reports:

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. repec:lrk:lrkwkp:fiirs013 is not listed on IDEAS

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:dgr:rugsom:03b31. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joke Bulthuis).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.