The essence of this article is focused on the use and dispatching of information and the methods and practices of logistics able to support those processes. For instance email has an important impact on the daily performance of the knowledge worker. It is the aim of Information Logistics to deliver the right information ‘product’, in the right format, at the right place at the right time for the right people and all this customer demand driven. Well-known analyses like Bottleneck and time spent can support detecting the causes of insufficient quality and quantity of information demand and supply
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Bibliographic InfoPaper provided by Nyenrode Business Universiteit in its series Nyenrode Research Papers Series with number NRI08-02.
Date of creation: 2008
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Web page: http://www.library.nyenrode.nl
Information Logistics; Information Product; Information Element; Knowledge Worker;
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