A contingency approach to quality systems implementation
AbstractThis paper describes a framework for the implementation of quality systems. It is argued that there is no one best way to implement quality systems valid for all situations. Following Galbraith, a contingency approach is presented that enables the reader to select the optimal implementation strategy for a particular situation. The approach is based on well-established organization theory and validated by the experiences of senior quality consultants.
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Bibliographic InfoPaper provided by Tilburg University, Faculty of Economics and Business Administration in its series Research Memorandum with number 687.
Date of creation: 1995
Date of revision:
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Web page: http://www.tilburguniversity.edu/nl/over-tilburg-university/schools/economics-and-management/
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- Pijl, G.J. van der & Verrijdt, J.G. & Swinkels, G.J.P., 1994. "Standardization and certification of information systems development," Research Memorandum 681, Tilburg University, Faculty of Economics and Business Administration.
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