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E-business and circular supply chains : increased business opportunities by IT-based customer oriented return-flow management

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Author Info
Krikke, H.R.
Nunen, J.A.E.E. van
Zuidwijk, R.A.
Kuik, R. (Tilburg University, CentER Applied Research)

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Abstract

This paper deals with the application of IT in circular supply chains (CSCs). We consider information on the installed base critical, and present an illustrative example. Next we discuss a framework of different kinds of value contained in a return, and IT-applications useful in supporting its recovery or neutralisation in case of negative externalities. Also we show which kind of CSC is needed for which kind of return. We illustrate our work by three real life case studies.

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Publisher Info
Paper provided by Tilburg University, Center Applied Research in its series Discussion Paper with number 3.

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Date of creation: 2003
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Handle: RePEc:dgr:kubcar:20033

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Web page: http://www.center-ar.nl

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Related research
Keywords: reverse logistics; supply chain management; electronic commerce;

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