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Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups

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Author Info
Homan, A.C.
Knippenberg, D.L. van
Kleef, G.A. van
Dreu, C.K.W. de (Erasmus Research Institute of Management (ERIM), RSM Erasmus University)
Abstract

We conducted an experiment to show how the interplay between informational diversity and other dimensions of diversity can account for some of the inconsistent effects of informational diversity in previous research. 70 four-person groups involved in a decision-making task received homogeneous or heterogeneous information. By manipulating gender composition and bogus personality feedback we created groups that either had a potential faultline (a basis for subgroup categorization) or were homogeneous on these dimensions. In potential faultline groups, heterogeneity of information either converged with or cross-cut the other dimensions of diversity. Results showed that informational diversity enhanced group functioning when it was crossed rather than converged with the potential faultline.

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Paper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. in its series Research Paper with number ERS-2006-069-ORG Revision_Date: 2008-04-29.

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Date of creation: 01 Jan 2006
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Handle: RePEc:dgr:eureri:30009542

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Related research
Keywords: Diversity Group Processes Information Elaboration Cross-Categorization

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  1. Hollingshead, Andrea B., 1996. "The Rank-Order Effect in Group Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 68(3), pages 181-193, December. [Downloadable!] (restricted)
  2. Gruenfeld, Deborah H & Mannix, Elizabeth A. & Williams, Katherine Y. & Neale, Margaret A., 1996. "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 1-15, July. [Downloadable!] (restricted)
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This page was last updated on 2008-7-24.

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