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Managing Product Returns: The Role of Forecasting

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Author Info
Toktay, B.
Laan, E.A. van der
Brito, M.P. de (Erasmus Research Institute of Management (ERIM), RSM Erasmus University)

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Abstract

In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level, specifically inventory control. We conclude with implications for supply chain management.

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File URL: http://hdl.handle.net/1765/316
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Paper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. in its series Research Paper with number ERS-2003-023-LIS Revision_Date: 2009-07-29.

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Date of creation: 22 Apr 2003
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Handle: RePEc:dgr:eureri:3000317

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Related research
Keywords: reverse logistics; forecasting; information; inventory management; supply chain management;

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Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. de Brito, Marisa P. & Dekker, Rommert, 2003. "Modelling product returns in inventory control--exploring the validity of general assumptions," International Journal of Production Economics, Elsevier, vol. 81(1), pages 225-241, January. [Downloadable!] (restricted)
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  2. M.P. de Brito & S.D.P. Flapper & R. Dekker, 2002. "Reverse logistics," Econometric Institute Report 272, Erasmus University Rotterdam, Econometric Institute. [Downloadable!]
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  3. Kiesmuller, Gudrun P. & van der Laan, Erwin A., 2001. "An inventory model with dependent product demands and returns," International Journal of Production Economics, Elsevier, vol. 72(1), pages 73-87, June. [Downloadable!] (restricted)
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(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Brito, M.P. de & Laan, E.A. van der, 2003. "Inventory Management with product returns: the value of information," Research Paper ERS-2003-060-LIS Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni. [Downloadable!]
  2. Brito, M.P. de & Dekker, R., 2003. "A Framework for Reverse Logistics," Research Paper ERS-2003-045-LIS Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni. [Downloadable!]
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This page was last updated on 2009-12-16.

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