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Appropriability in Services

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Author Info
Dolfsma, W.A. (Erasmus Research Institute of Management (ERIM), RSM Erasmus University)

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Abstract

Services constitute a major part of the economy, and, contrary to popular believe, service firms do innovate. In this paper I take a closer look at one aspect of innovation in services: appropriability. I discuss the different elements that are possibly of importance for appropriability, and discuss one element in more detail. Reputation has been argued to be decisive when service firms try to appropriate the benefits of their innovative activity. In this paper, some suggestions are brought forward that will be useful in thinking systematically about reputationshaping mechanisms.

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Paper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. in its series Research Paper with number ERS-2005-021-ORG Revision_Date: 2009-07-29.

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Date of creation: 31 Mar 2005
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Handle: RePEc:dgr:eureri:30002106

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Related research
Keywords: innovation; services; appropriability; reputation;

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This paper has been announced in the following NEP Reports: References listed on IDEAS
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  1. Baliga, Sandeep & Sjostrom, Tomas, 2001. "Optimal Design of Peer Review and Self-Assessment Schemes," RAND Journal of Economics, The RAND Corporation, vol. 32(1), pages 27-51, Spring.
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  2. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April. [Downloadable!] (restricted)
  3. Dolfsma, W.A., 2004. "The Process of New Service Development: issues of formilization and appropriability," Research Paper ERS-2004-051-ORG Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni. [Downloadable!]
  4. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December. [Downloadable!] (restricted)
  5. Teece, David J., 1986. "Profiting from technological innovation: Implications for integration, collaboration, licensing and public policy," Research Policy, Elsevier, vol. 15(6), pages 285-305, December. [Downloadable!] (restricted)
  6. Michael Menhart & Andreas Pyka & Bernd Ebersberger & Horst Hanusch, 2003. "Product Innovation and Population Dynamics in the German Insurance Market," Discussion Paper Series 240, Universitaet Augsburg, Institute for Economics. [Downloadable!]
  7. Brouwer, Erik & Kleinknecht, Alfred, 1997. "Measuring the unmeasurable: a country's non-R&D expenditure on product and service innovation," Research Policy, Elsevier, vol. 25(8), pages 1235-1242, January. [Downloadable!] (restricted)
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