Reinventing Crew Scheduling at Netherlands Railways
AbstractIn this paper we describe the successful application of a sophisticated Operations Research model and the corresponding solution techniques for scheduling the 6,500+ drivers and conductors of the Dutch railway operator NS Reizigers (Netherlands Railways). In 2001 the drivers and conductors were very dissatisfied with the structure of their duties, which led to nation wide strikes. However, the application of the model described in this paper led to the development of an alternative production model (â€˜Sharing Sweet & Sourâ€™) that both satisfied the drivers and conductors, and at the same time supported an increment of the punctuality and efficiency of the railway services. The plans produced according to the alternative production model trimmed personnel costs by about $4.8million (or1.2%) per year. Moreover, it was shown that cost reductions of over $7 million per year are also achievable.
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Bibliographic InfoPaper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. in its series Research Paper with number ERS-2004-046-LIS.
Date of creation: 28 Jul 2004
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efficiency; crew scheduling; set covering model; punctuality and crew; Railway transportation;
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Karla L. Hoffman & Manfred Padberg, 1993. "Solving Airline Crew Scheduling Problems by Branch-and-Cut," Management Science, INFORMS, vol. 39(6), pages 657-682, June.
- Huisman, D. & Kroon, L.G. & Lentink, R.M. & Vromans, M.J.C.M., 2005.
"Operations Research in Passenger Railway Transportation,"
ERS-2005-023-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
- Dennis Huisman & Leo G. Kroon & Ramon M. Lentink & Michiel J. C. M. Vromans & Dennis Huisman & Leo G. Kroon & Ramon M. Lentink & Michiel J. C. M. Vromans, 2005. "Operations Research in passenger railway transportation," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 59(4), pages 467-497.
- Huisman, D. & Kroon, L.G. & Lentink, R.M. & Vromans, M.J.C.M., 2005. "Operations research in passenger railway transportation," Econometric Institute Report EI 2005-16, Erasmus University Rotterdam, Econometric Institute.
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