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Managing Knowledge in a Distributed Decision Making Context

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Author Info

  • Qureshi, S.
  • Hlupic, V.

Abstract

This paper considers the role of electronic communication in the creation and distribution of knowledge, and in particular, the creation and sharing of personalised knowledge. Personalised knowledge or "intellectual capital" is perhaps a least understood but most important asset of modern organisations. This paper reveals the creation and sharing of personalised knowledge in a network organisation. The network organisation investigated in this paper relies on electronic communication in a distributed decision making context to leverage the skills and intellect of its key professionals. This paper investigates electronic group meetings that take place on this electronic social space to analyse key processes of knowledge creation. Implications for managing distributed personalised knowledge are discussed and conclusions drawn with respect to the key decision support systems functionalities required for managing knowledge in situations where decision making is distributed and takes place on an electronic social space.

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File URL: http://hdl.handle.net/1765/20
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Bibliographic Info

Paper provided by Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. in its series Research Paper with number ERS-2000-16-LIS.

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Date of creation: 16 May 2000
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Handle: RePEc:dgr:eureri:200013

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Web page: http://www.erim.eur.nl/

Related research

Keywords: Personalised Knowledge; c entrality; communication infrastructure; distributed decision support; electronic social space; prestige;

This paper has been announced in the following NEP Reports:

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  1. Gerardine DeSanctis & R. Brent Gallupe, 1987. "A Foundation for the Study of Group Decision Support Systems," Management Science, INFORMS, vol. 33(5), pages 589-609, May.
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