R. Freling () N. Piersma () A.P.M. Wagelmans () A. van de Wetering (FEW-Econometrie en besliskunde)
Abstract
The roster planning process at the Dutch security firm NVD was traditionally carried out by hand. A few years NVD was traditionally carried out by hand. A few years ago, because of changing labor laws in the Netherlands, this became practically impossible. We developed a decision support system which has four main modules. The first one checks given rosters for feasibility with respect to the complicated rules of the current Collective Labor Agreement. A second module generates feasible rosters. The third one evaluates each roster with respect to its cost and ergonomic criteria. Finally, the fourth module uses mathematical programming based methods to select high quality rosters. The DSS has received rave reviews from upper management, security employees as well as the planners, who have gained enormous insight into the planning process. The DSS is currently being implemented and will be operational within the near future.
Download Info
To download:
If you experience problems downloading a file, check if you have the
proper application to
view it first. Information about this may be contained
in the File-Format links below. In case of further problems read
the IDEAS help
file. Note that these files are not on the IDEAS
site. Please be patient as the files may be large.
Publisher Info
Paper provided by Erasmus University Rotterdam, Econometric Institute in its series Econometric Institute Report with number
253.
Find related papers by JEL classification: M - Business Administration and Business Economics; Marketing; Accounting M11 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Production Management R4 - Urban, Rural, and Regional Economics - - Transportation Systems
This paper has been announced in the following NEP Reports: