Sociomaterial regulation in organizations: The case of information technology
AbstractInformation technology (IT) is used to regulate organizational processes both to allow and to prevent specific behavior. Recent scandals in the financial industry exposed overconfidence in IT based regulation and, as scholars of regulation have long known, the games people play increase with the number of rules in place. To explore the practices in organizations with a broad perspective we define sociomaterial regulation as the relationships between the rules, the IT artifacts, and the practices. A new theoretical terminology around the three relationships (materialization of rules in IT artifacts, interdependency between IT artifacts and practices, and coupling in time between rules and practices) helps to explore a large case study of the implementation of an e-learning system in a French university over a five years period. The study reveals five modalities of sociomaterial regulation which can be understood using the three relationships: functionality-, tool-, role-, procedure-, and social process-orientation play out very differently for the organization in terms of the change in practices, the sources of control (hierarchical versus emergent), and innovation activity. We discuss implications for management and policy.
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Bibliographic InfoPaper provided by Paris Dauphine University in its series Economics Papers from University Paris Dauphine with number 123456789/13054.
Date of creation: 2013
Date of revision:
Publication status: Published in Academy of Management. Annual Meeting Proceedings 2013,
Information Technology; rules; regulation; practices; sociomaterial regulation; sociomaterial coupling;
Find related papers by JEL classification:
- G38 - Financial Economics - - Corporate Finance and Governance - - - Government Policy and Regulation
- M15 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - IT Management
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