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Current marketing practices and market orientation in the context of an emerging economy: the case of Uruguay

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Author Info

  • Nora Lado

    ()

  • Lola C. Duque

    ()

  • Daniel Álvarez Bassi

    ()

Abstract

This research explores the link between contemporary marketing practices, market orientation and business performance in Uruguay, an emergent country that has recovered from an economic crisis. These approaches seem to be related, but there is no existing evidence to confirm this impression. Lessons can be learned from understanding how effective is the adoption of marketing practices under a crisis scenario. Using data from interviews with 143 micro and small enterprises’ managers, we identify three clusters dependant on the combination of marketing practices: a multi-marketing cluster, a medium-level relationship marketing cluster and a transactional cluster. A model relating market orientation components and various performance measures is tested for the three clusters, showing that the multi-marketing and transactional clusters are more effective in translating efforts and resources into business outcomes.

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File URL: http://e-archivo.uc3m.es/bitstream/10016/9414/1/wb104207.pdf
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Bibliographic Info

Paper provided by Universidad Carlos III, Departamento de Economía de la Empresa in its series Business Economics Working Papers with number wb104207.

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Date of creation: Oct 2010
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Handle: RePEc:cte:wbrepe:wb104207

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Keywords: Contemporary marketing practices; Market orientation; Performance; Clusters; Structural equation modeling; Uruguay;

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