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A Caseworker Like Me - Does the Similarity between unemployed and Caseworker Increase Job Placements?

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Author Info
Behncke, Stefanie
Frölich, Markus
Lechner, Michael

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Abstract

This paper examines whether the chances of job placements improve if unemployed persons are counselled by caseworkers who belong to the same social group, defined by gender, age, education, and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 4 percentage points if caseworker and unemployed belong to the same social group. Coincidence in a single characteristic, e.g. same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.

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Paper provided by C.E.P.R. Discussion Papers in its series CEPR Discussion Papers with number 6784.

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Date of creation: Apr 2008
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Handle: RePEc:cpr:ceprdp:6784

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Related research
Keywords: age; gender; public employment services; Social identity; social interactions; unemployment;

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Find related papers by JEL classification:
C31 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables - - - Cross-Sectional Models; Spatial Models; Treatment Effect Models
J64 - Labor and Demographic Economics - - Mobility, Unemployment, and Vacancies - - - Unemployment: Models, Duration, Incidence, and Job Search
J68 - Labor and Demographic Economics - - Mobility, Unemployment, and Vacancies - - - Public Policy

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