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Acceso a los servicios de salud en las principales ciudades colombianas (2008-2012)

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  • Yuri Carolina Reina A.

Abstract

Este trabajo estudia cuatro elementos del acceso a los servicios de salud en cinco ciudades de Colombia: 1. Necesidad del servicio médico, 2. Tiempos de espera para la cita, 3. Utilización del sistema y 4. Satisfacción con el servicio. El análisis se hace a partir de los datos de las Encuestas de Percepción Ciudadana de los Programas Cómo Vamos. Los resultados muestran que la mayoría de personas percibe que el tiempo entre la solicitud de la cita y la atención es de uno a cinco días; sin embargo, cada vez más personas consideran que los tiempos de espera han aumentado. Así mismo, el porcentaje de personas que se sienten satisfechas con el servicio se ha reducido, siendo las ciudades de Barranquilla y Cartagena las que registraron mayor población satisfecha. Finalmente, se encuentran diferencias en las barreras de acceso para cada ciudad, siendo las más comunes la falta de dinero y el mal servicio. ******ABSTRACT: This paper studies four elements of access to health services in five Colombian cities: 1. Need of medical services, 2. Waiting times for an appointment 3. Use of health services, and 4. Degree of satisfaction with the health services. The analysis is based on data from Citizen Perception Surveys coming from the Cómo Vamos Programs. The results showed that most of the people perceive that the time between the request for the appointment and the attention is from one to five days, but more people feel that waiting times have increased. Also the proportion of people who are satisfied with the service has been going down. The cities of Barranquilla and Cartagena recorded more satisfied population. Finally, the access barriers in all cities are different between each other. The most common barriers are the lack of money and poor quality of the services.

Suggested Citation

  • Yuri Carolina Reina A., 2014. "Acceso a los servicios de salud en las principales ciudades colombianas (2008-2012)," Documentos de Trabajo Sobre Economía Regional y Urbana 11547, Banco de la República, Economía Regional.
  • Handle: RePEc:col:000102:011547
    DOI: 10.32468/dtseru.200
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    Cited by:

    1. Gerson Javier Pérez-Valbuena & Alejandro Silva-Ureña, 2017. "Una mirada a los gastos de bolsillo en salud para Colombia," Chapters, in: Jaime Bonet & Karelys Guzmán-Finol & Lucas Wilfried Hahn-De-Castro (ed.), La salud en Colombia: una perspectiva regional, chapter 11, pages 365-404, Banco de la Republica de Colombia.
    2. Jaime Bonet & Karelys Guzmán-Finol, 2017. "Un análisis regional de la salud en Colombia," Chapters, in: Jaime Bonet & Karelys Guzmán-Finol & Lucas Wilfried Hahn-De-Castro (ed.), La salud en Colombia: una perspectiva regional, chapter 1, pages x-xxxvii, Banco de la Republica de Colombia.
    3. Galvis-Aponte, Luis Armando, 2016. "Eficiencia en el uso de los recursos del SGP : los casos de la salud y la educación," Chapters, in: Bonet-Morón, Jaime Alfredo & Galvis-Aponte, Luis Armando (ed.), Sistemas de transferencias subnacionales : lecciones para una reforma en Colombia, chapter 7, pages 163-191, Banco de la Republica de Colombia.

    More about this item

    Keywords

    Acceso; percepción; salud;
    All these keywords.

    JEL classification:

    • I10 - Health, Education, and Welfare - - Health - - - General
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health
    • P46 - Political Economy and Comparative Economic Systems - - Other Economic Systems - - - Consumer Economics; Health; Education and Training; Welfare, Income, Wealth, and Poverty

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