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Effect of the container terminal characteristics on performance

Author

Listed:
  • Vítor Caldeirinha

    (Centro de Estudos de Gestão; School of Economics and Management (ISEG))

  • J. Augusto Felício

    (School of Economics and Management; Technical University of Lisbon)

  • Andreia Dionísio

    (CEFAGE-UÉ, Évora University (UÉ))

Abstract

This paper focuses on the port and container terminal characteristics and evaluates its contribution to performance measured by the efficiency, productivity, activity and customer satisfaction. A Structural Equation Modeling (SEM) methodology was developed to determine which factors are characteristics of a port and container terminal. A questionnaire was submitted to senior managers of companies currently operating in twelve container terminals, both Portuguese and Spanish, and 122 validated answers were obtained. The results confirm the influence of the port and terminal characteristics on the terminal container performance through of the efficiency, productivity, and activity level and customer satisfaction.

Suggested Citation

  • Vítor Caldeirinha & J. Augusto Felício & Andreia Dionísio, 2013. "Effect of the container terminal characteristics on performance," CEFAGE-UE Working Papers 2013_13, University of Evora, CEFAGE-UE (Portugal).
  • Handle: RePEc:cfe:wpcefa:2013_13
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    References listed on IDEAS

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    Cited by:

    1. Vítor Caldeirinha & J. Augusto Felício & Andreia Dionísio, 2013. "The container terminal characteristics and customer’s satisfaction," CEFAGE-UE Working Papers 2013_14, University of Evora, CEFAGE-UE (Portugal).
    2. Ferreira, Diogo Cunha & Marques, Rui Cunha & Pedro, Maria Isabel, 2018. "Explanatory variables driving the technical efficiency of European seaports: An order-α approach dealing with imperfect knowledge," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 119(C), pages 41-62.

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    More about this item

    Keywords

    Port characteristics; Container terminal; Terminal performance.;
    All these keywords.

    JEL classification:

    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning

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