The information systems (IS) "productivity paradox" is based on those studies that found little or no positive relationship between firm productivity and spending on IS. However, some earlier studies and one more recent study have found a positive relationship. Given the large amounts spent by organizations on information systems, it is important to understand the relationship between spending on IS and productivity. Beyond replicating positive results, an explanation is needed for the conflicting conclusions reached by these earlier studies. Data collected by the Bureau of the Census is analyzed to investigate the relationship between plant-level productivity and spending on IS. The relationship between productivity and spending on IS is investigated using assumptions and models similar to both studies with positive findings and studies with negative findings. First, the overall relationship is investigated across all manufacturing industries. Next, the relationship is investigated industry by industry. The analysis finds a positive relationship between plant-level productivity and spending on IS. The relationship is also shown to vary across industries. The conflicting results from earlier studies are explained by understanding the characteristics of the data analyzed in each study. A large enough sample size is needed to find the relatively smaller effect from IS spending as compared to other input spending included in the models. Because the relationship between productivity and IS spending varies across industries, industry mix is shown to be an important data characteristic that may have influenced prior results.
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Paper provided by Center for Economic Studies, U.S. Census Bureau in its series Working Papers with number
99-10.
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