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Went for Cost, Stayed for Quality?: Moving the Back Office to India

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Author Info
Rafiq Dossani (Stanford University)
Martin Kenney (University of California, Davis and University of California, Berkeley)
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Paper provided by UCAIS Berkeley Roundtable on the International Economy, UC Berkeley in its series UCAIS Berkeley Roundtable on the International Economy, Working Paper Series with number 1020.

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Date of creation: 07 Aug 2003
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Handle: RePEc:cdl:ucbrie:1020

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References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Arora, Ashish & Athreye, Suma, 2002. "The software industry and India's economic development," Information Economics and Policy, Elsevier, vol. 14(2), pages 253-273, June. [Downloadable!] (restricted)
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  2. Robert C. Feenstra, . "Integration Of Trade And Disintegration Of Production In The Global Economy," Department of Economics 98-06, California Davis - Department of Economics. [Downloadable!]
    Other versions:
  3. Paul Thompson, 2001. "Ignorant Theory and Knowledgeable Workers: Interrogating the Connections between Knowledge, Skills and Services," Journal of Management Studies, Blackwell Publishing, vol. 38(7), pages 923-942, November. [Downloadable!] (restricted)
  4. Scott, Allen J., 2002. "A new map of Hollywood and the world," ERSA conference papers ersa02p521, European Regional Science Association. [Downloadable!]
  5. David, Paul A, 1985. "Clio and the Economics of QWERTY," American Economic Review, American Economic Association, vol. 75(2), pages 332-37, May. [Downloadable!] (restricted)
  6. D'Costa, Anthony P., 2003. "Uneven and Combined Development: Understanding India's Software Exports," World Development, Elsevier, vol. 31(1), pages 211-226, January. [Downloadable!] (restricted)
  7. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91. [Downloadable!] (restricted)
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(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. William Milberg, 2007. "Shifting Sources and Uses of Profits: Sustaining U.S. Financialization with Global Value Chains," SCEPA Working Papers 2007-9, Schwartz Center for Economic Policy Analysis (SCEPA), The New School. [Downloadable!]
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